Heather Slusher

Streamlined material procurement processes by implementing efficient tracking and moving of parts, to keep production moving efficiently. I have been crossed trained to complete 10 other positions within the plant.

I started out as a processor, ticketing product. I then moved to packing, where I was responsible for putting merchandise in boxes to get ready to ship to stores.

Answered calls to service credit cards, or transfer to the proper department for further assistance. Reduced call wait times by implementing effective call routing, enhancing customer satisfaction.

• Reduced guest complaints by effectively coordinating with the housekeeping team to address issues promptly.
• Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.