Heather Moss
Porter,TX
Summary
Dynamic Psychotherapist and educator with a proven track record at Pasadena ISD, adept in psychosocial assessment and fostering inclusive learning environments. Excelled in developing relationships, enhancing student and patient outcomes through innovative therapeutic and instructional methods. Demonstrated success in mentoring, with a strong focus on achieving tangible improvements in client and student well-being.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Psychotherapist
Independent Contractor
03.2011 - Current
- Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
- Performed client assessments and developed treatment plans.
- Documented client progress in confidential files.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
- Provided clients with recommendations to community resources.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Provided crisis support and emergency care for patients.
- Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
- Offered specific advice to help clients work through educational or occupational issues.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
School Counselor
Pasadena ISD
08.2008 - 07.2012
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Developed and conducted workshops and seminars to educate students, faculty and parents on relevant topics in field.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Facilitated classroom discussions to emphasize bullying prevention and college readiness.
- Partnered with parents and guardians to promote student success in school environment.
- Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Teacher
Pasadena ISD
08.2002 - 08.2008
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created lessons and online testing materials to facilitate remote learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Fostered student curiosity and interest through creative hands-on activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Shifted between formal and informal methods of teaching to keep students engaged.
Store Manager
Jack In The Box
06.1992 - 08.2001
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Improved profits by 15% by managing costs and increasing revenue
Education
Master of Science - Counseling
University of Houston - Clear Lake
Houston, TX12.2007
Bachelor of Science - Education, With Emphasis in Special Education
University of Missouri - St Louis
St Louis, MO08.2002
Skills
- Psychosocial assessment
- Confidential records
- Developing relationships
- Building rapport
- Mentoring students
- Student-Centered Learning
- Schedule Management
- Inclusive Learning
- Personable and Approachable
- Creative Instruction
Certification
- Licensed Professional Counselor- Supervisor March 2010 - present
- ADHD Clinical Services Provider-ADHD-CCSP
Timeline
Psychotherapist
Independent Contractor
03.2011 - Current
School Counselor
Pasadena ISD
08.2008 - 07.2012
Teacher
Pasadena ISD
08.2002 - 08.2008
Store Manager
Jack In The Box
06.1992 - 08.2001
Master of Science - Counseling
University of Houston - Clear Lake
Bachelor of Science - Education, With Emphasis in Special Education
University of Missouri - St Louis
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