Heather M. Potts
Cincinnati,OH
Summary
Diligent Nurse Practitioner with solid background in patient care and medical treatments. Proven track record of providing comprehensive healthcare, managing chronic conditions, and improving patient outcomes. Demonstrated expertise in diagnosing and treating diverse medical conditions while collaborating with healthcare teams.
Healthcare professional prepared for advanced clinical roles. Proven track record of delivering patient care with precision and empathy. Strong background in diagnosis, treatment planning, and patient education. Excellent collaborator in multidisciplinary teams, adaptable to evolving healthcare needs. Adept at implementing best practices, ensuring optimal patient outcomes.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Nurse Practitioner
Medical House Calls
Cincinnati, OH
01.2025 - Current
- Implement evidence-based practices to improve clinical procedures and enhance patient safety protocols.
- Lead quality improvement initiatives, streamlining workflows for increased efficiency within healthcare delivery systems.
- Evaluate and adjust treatment plans based on patient progress, ensuring consistent alignment with health goals.
- Advocate for patients' rights and access to necessary resources, promoting holistic well-being in community settings.
- Managed complex cases involving multiple co-morbidities through diligent monitoring of disease progression and proactive intervention strategies.
- Maintained thorough documentation of all clinical encounters, adhering to HIPAA regulations while facilitating clear communication among team members.
Nurse Practitioner
Harmony Cares
Cincinnati, OH
09.2023 - 12.2024
- Conduct comprehensive patient assessments to determine health needs and develop tailored treatment plans.
- Collaborate with interdisciplinary teams to optimize patient care strategies and improve health outcomes.
- Educate patients on disease management, fostering understanding of treatment options and preventive measures.
- Supervise clinical staff, providing mentorship to enhance their skills and ensure high-quality patient care.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Conducted comprehensive patient assessments to develop individualized care plans.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline care processes.
- Educated patients and families on health management strategies, enhancing adherence to treatment protocols.
Nurse Practitioner: Home Assessments
Matrix Medical Network
Cincinnati, Ohio
05.2022 - 09.2023
- Executed comprehensive assessments within client residences to inform care planning and service delivery.
- Supported medication management initiatives to enhance treatment effectiveness and patient outcomes.
- Delivered comprehensive training to members on understanding disease processes to enhance health literacy.
- Coordinate any care needed
- Conducted comprehensive patient assessments to develop personalized care plans.
- Collaborated with multidisciplinary teams to optimize patient outcomes and treatment protocols.
Nurse Practitioner: Adult Airway Program Coordinator
University of Cincinnati College of Medicine
Cincinnati, Ohio
03.2020 - 08.2023
- Coordinate referred airway patients from across the country for airway evaluations
- Coordinate adult airway patients for Cincinnati Children’s Hospital physicians having surgery at UCMC
- See airway/tracheostomy and general ENT patients in clinic
- Tracheostomy inpatient consults
- Follow new tracheostomy patients while inpatient, coordinate care with other teams
- Coordinate post-discharge care of airway and tracheostomy patients
- Education of nurses, physicians and respiratory therapists regarding airway patients
- Secretary of Clinical Practice Council
- Department of Otolaryngology | Head & Neck Surgery UC Physicians
- Conduct comprehensive patient assessments to develop individualized care plans.
- Collaborate with multidisciplinary teams to enhance patient outcomes and quality of care.
- Educate patients on disease management, health promotion, and preventive care strategies.
- Implement evidence-based practices to improve clinical protocols and patient safety measures.
- Mentor and supervise nursing staff to ensure adherence to best practices and standards of care.
- Lead quality improvement initiatives aimed at optimizing workflow efficiency within clinic operations.
- Analyze patient data to identify trends, enhancing decision-making processes in treatment planning.
- Advocate for policy changes that support improved access to healthcare services for diverse populations.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Prescribed and managed pharmacological and non-pharmacological treatments to treat underlying causes and relieve symptoms.
- Provided medical services and care to patients with chronic and acute conditions.
- Prevented complications by identifying early warning signs of potential issues through careful examination and history-taking techniques.
- Collaborated with interdisciplinary team members to optimize patient care and streamline processes.
- Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
- Discussed care plans with patients and explained test results and proper use of medications.
- Participated in multidisciplinary team meetings to discuss patient cases and treatment plans.
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
- Implemented individualized patient care plans to address assessment findings.
- Mentored junior staff, fostering professional development and enhancing team performance in clinical environments.
- Analyzed patient data to identify trends, driving improvements in service delivery and operational efficiency.
- Collaborated with multidisciplinary teams to optimize patient care strategies and enhance clinical outcomes.
- Conducted comprehensive patient assessments to determine healthcare needs and develop treatment plans.
- Educated patients on health management, promoting adherence to treatment plans and preventive measures.
Nurse Practitioner: Patient Care Director
Arthritis Knee Pain Center of Cincinnati
08.2019 - 03.2020
- Perform comprehensive knee exams
- Perform and read knee x-rays
- Perform intra-articular injections
- Educate patients on arthritis management, enhancing understanding of treatment options.
- Administer joint injections and facilitate physical therapy referrals for optimal recovery.
- Conduct comprehensive patient assessments to develop individualized treatment plans.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
Nurse Practitioner: Evaluator
Signify Health
Cincinnati, Ohio
04.2019 - 08.2019
- Perform comprehensive physical exams in home
- Medicare Advantage members
- Medication management
- Liaison between PCP and client
- Educate clients
Registered Nurse: Nurse Consultant
Bonezzi Switzer Polito & Hupp
07.2013 - 07.2019
- Nurse Consultant for medical malpractice defense firm
- Review medical records and construct medical timelines
- Research expert witnesses
- Prepare cases for trial
Registered Nurse: Emergency RN
Mercy Hospital – Clermont
Batavia, Ohio
01.2013 - 12.2013
- Staff nurse in Emergency Department
- Caring for patients from the region
- Caring for patients from major trauma (stabilize then transport) to minor injuries/illnesses
Registered Nurse: Staff RN
University of Cincinnati Medical Center
Cincinnati, OH
09.2011 - 01.2013
- Level I Trauma Center
- 34 bed unit
- Specialty experience includes multiple trauma patients, solid organ transplant patients, surgical/critical patients
- Continuous Renal Replacement Therapy (CRRT), Level I Rapid Infuser, Endoventricular Drains (EDV), Codman drains, and Swan Ganz catheters
- Actively participated in development and implementation of individual treatment plans for patients with broad range of issues
- On scheduling committee and an EPIC super-user during the implementation of the new computer system.
Registered Nurse: Staff RN
Good Samaritan Hospital
Cincinnati, OH
03.2008 - 02.2011
- Cared for various patients including those with simple trauma, pregnancy, high risk pregnancy, myocardial infarction, stroke, and any other accidents/illnesses requiring emergency treatment
- Participated in all staff meetings, member of the Morbidity and Mortality Committee
Registered Nurse: Staff RN
University of Cincinnati Medical Center
Cincinnati, OH
10.2006 - 03.2008
- Cared for emergency patients including those with multiple trauma, traumatic arrests, surgical, and various other emergencies
- Completed the Emergency Nurse Association (ENA) program, participated in staff meetings and Unit Based Council (UBC)
Health Services Management Journeyman: E4
64th Medical Squadron
Lubbock, Texas
02.1991 - 03.1994
- Served my country in the USAF at Reese Air Force Base, Texas.
- Worked in the hospital in the First Sergeant’s office, medical records, and third-party collections
- Received the Meritorious Service Medal
- Honorable Discharge
- United States Air Force
Education
Doctor of Nursing Practice -
University of Cincinnati
Cincinnati, OH12-2018
Adult-Gero Primary Care - NP - undefined
University of Cincinnati
Cincinnati, OH12-2018
Bachelor of Science, Nursing - undefined
University of Phoenix
12-2012
Associate of Applied Science, Nursing - undefined
Beckfield College
Florence, KY10-2006
Certificate, Vocational Nursing - undefined
South Plains College
Lubbock, TX01-1996
Skills
- Preventive care
- Patient education
- Health promotion
- Interprofessional collaboration
- Differential diagnosis
- Patient examination
- Treatment plan development
- Lab result evaluation
- Advanced physical examination
- Care plan development
Certification
- Ohio RN License 329385
- Ohio APRN License APRN.CNP.024179
- NPI Number 1043775943
- American Nurses Credentialing Center (ANCC) Certified
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- American Nurses Association 2011 to current
- American Association of Nurse Practitioners
- Society of Otorhinolaryngology | Head & Neck Surgery
- Emergency Nurse Association
Timeline
Nurse Practitioner
Medical House Calls
01.2025 - Current
Nurse Practitioner
Harmony Cares
09.2023 - 12.2024
Nurse Practitioner: Home Assessments
Matrix Medical Network
05.2022 - 09.2023
Nurse Practitioner: Adult Airway Program Coordinator
University of Cincinnati College of Medicine
03.2020 - 08.2023
Nurse Practitioner: Patient Care Director
Arthritis Knee Pain Center of Cincinnati
08.2019 - 03.2020
Nurse Practitioner: Evaluator
Signify Health
04.2019 - 08.2019
Registered Nurse: Nurse Consultant
Bonezzi Switzer Polito & Hupp
07.2013 - 07.2019
Registered Nurse: Emergency RN
Mercy Hospital – Clermont
01.2013 - 12.2013
Registered Nurse: Staff RN
University of Cincinnati Medical Center
09.2011 - 01.2013
Registered Nurse: Staff RN
Good Samaritan Hospital
03.2008 - 02.2011
Registered Nurse: Staff RN
University of Cincinnati Medical Center
10.2006 - 03.2008
Health Services Management Journeyman: E4
64th Medical Squadron
02.1991 - 03.1994
Adult-Gero Primary Care - NP - undefined
University of Cincinnati
Bachelor of Science, Nursing - undefined
University of Phoenix
Associate of Applied Science, Nursing - undefined
Beckfield College
Certificate, Vocational Nursing - undefined
South Plains College
Doctor of Nursing Practice -
University of Cincinnati
CONTINUING EDUCATION
- Study Abroad - Greece: Health Care in Antiquity March 16, 2019 – March 26, 2019
- Study Abroad - Amsterdam, Netherlands: Sex, Drugs, & Public Health Ethics May 17, 2019 – May 24, 2019