James Seaman
Oak Harbor,OH
Summary
Service-oriented catastrophe claims adjuster skilled at applying creative approaches to solving complex problems. Motivated team leader with experience training and managing employees.
Overview
19
19
years of professional experience
Work History
Catastrophe Claims Adjuster
State Farm Insurance
10.2022 - Current
- Evaluated insurance policies and analyzed damages to determine coverage.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Substantiated legitimate claims and denied unjustified claims.
- Trained other claims staff members on use of green technology to enhance team efficiency.,
- Prepared summaries of damage, payments, and policy coverage
- Consistently met or exceeded path to proficiency standards.
Public Safety Department Chair
Rhodes State College
07.2019 - 11.2022
- Observed, coached and mentored seventeen department staff.
- Built collaborative team of adults dedicated to joint attainment of department goals.
- Planned and executed professional development sessions for department faculty and staff.
- Built smooth and productive working relations positively impacting department operations.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Facilitated meetings to communicate team performance goals and results.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Deputy Sheriff
Sandusky County Sheriff's Office
09.2006 - 07.2019
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Identified suspicious activity and conducted interviews with witnesses to build cases.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Education
Master of Science - Criminal Justice
Kaplan University
Iowa08.2014
Skills
- AINS, AIC
- Time Management
- Damage Assessment
- Customer recovery
- Claims Investigation
- Conflict Resolution
- Problem Solving
- Training and Development
- Team Management
- Customer Service
Timeline
Catastrophe Claims Adjuster
State Farm Insurance
10.2022 - Current
Public Safety Department Chair
Rhodes State College
07.2019 - 11.2022
Deputy Sheriff
Sandusky County Sheriff's Office
09.2006 - 07.2019
Master of Science - Criminal Justice
Kaplan University