Summary
Overview
Work History
Education
Timeline
Generic

Heather Muller

Chester,SD

Summary

Knowledgeable and dedicated customer service professional. Solid team player with positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Overview

27
27
years of professional experience

Work History

Front Desk Receptionist

Madison Family Dental
04.2023 - Current
  • Greet guests at front desk, schedule and confirm appointments.
  • Handle sensitive customer information with confidentiality.
  • Collect payment, process transactions and update relevant records.

Associate Personal Banker

Wells Fargo
06.2021 - 03.2023
  • Assisted customers with opening or closing accounts, completing loan applications, and signing up for new services.

Front Desk Sales Associate

Always Tan/The Beauty Bar
09.2019 - 06.2021
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Sales Associate

Power Promotions
09.2015 - 08.2019
  • Provided exceptional customer service and listened to customer needs to identify and recommend products.


Enrollment Services Assistant /Career Services Assistant

Dakota State University
09.1997 - 12.2007
  • Assisted students with financial aid, admission, records/registration, billing and finding part-time employment.

Education

Associate of Applied Science - Computer Information Processing

Lake Area Technical Institute
Watertown, SD
05.1997

Timeline

Front Desk Receptionist

Madison Family Dental
04.2023 - Current

Associate Personal Banker

Wells Fargo
06.2021 - 03.2023

Front Desk Sales Associate

Always Tan/The Beauty Bar
09.2019 - 06.2021

Front Desk Sales Associate

Power Promotions
09.2015 - 08.2019

Enrollment Services Assistant /Career Services Assistant

Dakota State University
09.1997 - 12.2007

Associate of Applied Science - Computer Information Processing

Lake Area Technical Institute
Heather Muller