Heather Mundt
El Cajon
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Purchasing Manager
KW CAGES
Santee
10.2025 - Current
- Coordinated purchasing schedules to ensure timely delivery of products.
- Developed and maintained relationships with key suppliers for quality assurance.
- Oversaw inventory management to optimize stock levels and reduce costs.
- Sourced new vendors for purchasing needs.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Managed vendor accounts payable issues by providing accurate documentation when required.
- Organized and prioritized projects.
- Coordinated importation of items via ocean and air.
PART SALES
Inland Kenworth
El Cajon
03.2023 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
PBX OPERATOR
Viejas Casino and Resort
Alpine
10.2022 - 03.2023
- Answered and directed all incoming calls for the casino, assisting guests and employee's while ensuring prompt and courteous service.
- Handled guest requests including in-room dining, housekeeping, player card info, late checkouts, and service complaints, ensuring follow-through and satisfaction.
- Made reservations for restaurants, shows, and other guest services, acting as a concierge by providing directions and property/local information.
- Collaborated with team members to maintain a high standard of service, attended staff meetings, and followed all company policies and procedures.
- Reported guest thefts to Loss Prevention, maintained PBX system equipment, implemented secure system updates, and resolved inquiries via phone and email.
Operations Specialist
Republic Services
San Diego
01.2022 - 10.2022
- Coordinated daily operations to ensure efficient waste management processes.
- Assisted in implementing safety protocols for operational staff and equipment.
- Managed inventory levels and ensured timely supply chain deliveries.
- Monitored compliance with environmental regulations during service delivery.
- Collaborated with cross-functional teams to improve operational workflows.
- Facilitated communication between departments to enhance service delivery quality.
- Drafted communications regarding changes in policy or procedure updates for distribution throughout the organization.
- Managed daily operational tasks to ensure company efficiency and productivity.
- Resolved operational issues promptly to minimize impact on business activities.
- Oversaw the maintenance and repair of operational equipment to ensure reliability.
RECEPTIONIST
El Cajon Ford
El Cajon
01.2021 - 09.2022
- Warmly greeted visitors, answered phones using proper etiquette, and directed calls and guests to appropriate personnel.
- Provided excellent customer service by responding to inquiries, resolving complaints, and maintaining a professional demeanor.
- Performed administrative tasks such as filing, copying, word processing, and maintaining accurate records of calls and visitors.
- Ensured the reception area remained clean, organized, and stocked with necessary supplies at all times.
SR MAINTENANCE OPERATIONAL SPECIALIST
Waste Management
El Cajon
04.2001 - 02.2022
- Managed operations across two locations (Miramar and Carlsbad), including scheduling, work assignments, and vendor relations.
- Handled accounts payable, purchasing, and inventory control using a PO system for building and office supply needs.
- Oversaw shipping and receiving processes and maintained accurate filing of important vehicle documents.
- Trained new staff on facility equipment operations and coordinated preventative maintenance to reduce downtime.
- Responded to emergencies (e.g., floods, fires), managing cleanup efforts and ensuring safety protocols were followed.
- Oversaw accounts payable, inventory control, purchasing (including office and building supplies), shipping/receiving, and assisted with payroll, scheduling, and HR tasks using Kronos.
- Maintained San Diego fleet vehicle registrations and mechanic tablets, troubleshooting safety, service, and operational issues as needed.
- Communicated daily with supervisors, managers, and customers regarding operations, dispatch, and service issues, while organizing and distributing departmental information.
- Utilized software tools for procurement, timekeeping, safety tracking, and reporting; prepared reports, presentations, and documentation for management and incentive programs.
- Led process improvements, vendor management, training, and performance reviews; monitored budgets, conducted audits, and supported operational efficiency across departments.
Education
High School -
Granite Hills High School
El Cajon, CA12.1995
HOC -
Grossmont Collage
El Cajon, CASkills
- Front office operations
- General office tasks
- Document management
- File organization
- Office equipment maintenance
- Customer service
- Guest service
- High-volume call handling
- Inquiry resolution
- Purchasing
- Vendor relations
- Inventory control
- Record maintenance
- Budgeting
- Accounting
- Bookkeeping
- Finance
- Report generation
- Project management
- Event coordination
- Meeting planning
- Travel arrangements
- Cross functional collaboration
- Microsoft Office
- Data entry
- Business software tools
- Training
- Team collaboration
- Policy implementation
- Attention to detail
- Time management
- Multitasking
- Effective communication
- Problem-solving
Timeline
Purchasing Manager
KW CAGES
10.2025 - Current
PART SALES
Inland Kenworth
03.2023 - 03.2024
PBX OPERATOR
Viejas Casino and Resort
10.2022 - 03.2023
Operations Specialist
Republic Services
01.2022 - 10.2022
RECEPTIONIST
El Cajon Ford
01.2021 - 09.2022
SR MAINTENANCE OPERATIONAL SPECIALIST
Waste Management
04.2001 - 02.2022
High School -
Granite Hills High School
HOC -
Grossmont Collage