Heather Murphy
Coral Springs,FL
Summary
Adept in office administration and document management, I enhanced efficiency at The City Of Coral Springs by streamlining operations and reducing employee turnover by implementing career development programs. My expertise in data entry and policy enforcement, coupled with a knack for optimizing workflow, significantly contributes to organizational success.
Overview
24
24
years of professional experience
Work History
Principal Office Assistant
The City Of Coral Springs
01.2020 - 03.2023
- Optimized office workflow by maintaining an organized workspace, regularly updating supplies inventory, and ordering new materials as needed.
- Assisted with budget balancing, made weekly reports showing current budget allowances
- Paging invoices to City subcontractors/vendors
- Streamlined office operations by implementing efficient filing and documentation systems.
Executive Assistant
Embry Riddle Aeronautical University
01.2012 - 05.2019
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a Title IX Investigator
Associate Support Department Supervisor
The Home Depot Inc
03.1999 - 03.2012
- Enhanced customer satisfaction by providing timely and effective support to associates and customers.
- Collaborated with Human Resources on recruiting efforts, contributing to a diverse workforce that met departmental needs in terms of skills and expertise.
- Assisted in the development of departmental budget plans, monitoring and adjusting resources as needed to meet financial targets.
- Reduced employee turnover rates by implementing career development opportunities and mentorship programs within the department.
- Streamlined department processes for improved efficiency and productivity through regular reviews and updates.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FLSkills
- Office Administration
- Data entry proficiency
- Policy Enforcement
- Document Management
- Expense Tracking
Timeline
Principal Office Assistant
The City Of Coral Springs
01.2020 - 03.2023
Executive Assistant
Embry Riddle Aeronautical University
01.2012 - 05.2019
Associate Support Department Supervisor
The Home Depot Inc
03.1999 - 03.2012
Associate of Arts -
Daytona State College
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