Heather Nargi
North Haven,CT
Overview
10
10
years of professional experience
Work History
Receiver
Tractor Supply Company
Wallingford, CT
04.2020 - Current
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Trained new employees on receiving procedures, improving overall team performance.
- Maintained compliance with applicable regulations and company policies by staying up-to-date with industry best practices and participating in ongoing training opportunities.
Assistant Store Manager
Tractor Supply Company
Orange, CT
03.2018 - 04.2020
- Providing legendary customer service
- Manage and oversee all day to day operations of the receiver
- Assign daily employee tasks and monitored activity and completion.
- Effectively assigning tasks during high-traffic times to keep operations running smoothly and employees focused.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Implement daily operating procedures to keep store clean, adequately stocked and well-organized.
- Training team members in successful strategies to meet operational and sales targets.
- Mentoring and training teams member's in applying effective sales techniques and delivering legendary customer service.
- Motivated employees to success and point out areas of improvement.
- Maintaining clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Clinic Team Leader
Vetco Clinics Affordable Pet Healthcare
Cheshire, CT
12.2013 - 03.2018
- Counsel clients on appropriate preventative care measures including tick and heartworm prevention.
- Assist clients in selecting optional vaccinations based on their pets' lifestyle.
- Observe animals for potential behavioral issues and signs of illness prior to vaccinating .
- Palpate animals during restraint to alert veterinarian of potential problems.
- Restrain dogs and cats for veterinary exams, injections and venipuncture.
- Communicate to client vaccine side effects and signs of reactions versus normal immunologic responses.
- Prepare samples for testing for heartworm and tick borne diseases.
- Responsible for training other employees.
- Receive regular hands-on training conducted by veterinarians.
- Responsible for the organization of supplies and maintaining adequate inventory.
- Operate clinics and oversee performance of staff to maintain a high quality of service.
- Handle client complaints and incident reports
Education
EMT-B - EMT-B
New Haven Sponsor Hospitals
New Haven CT04-2009
High School Diploma -
North Haven High School
North Haven, CT06-2002
Skills
- Excellent customer service skills
- strong leadership skills and ability to motivate and lead a team
- written and oral communication skills
- demonstrates composure in high stress environments and/or situations
- cheerful and energetic
- ability to problem solve
- demonstrates organizational and interpersonal skills
- ability to work independently or as part of a team
- attention to detail and accuracy
- ability to prioritize work and multitask
- hard-working and goal oriented
- sensitive to issues of confidentiality
- ability to work effectively with diverse groups of people
- enthusiastic and eager to contribute to leading team success through hard work
- motivated to learn, grow and excel
- excellent attendance
Volunteer Work
- Saint Regis Nursing Home - Recreation Volunteer From 1994-1999
- Mediplex of Westport - Recreation Assistant From 2000-2004
References
Liz Collins-(860)778-5786
Rose Green-(203)238-1600
Kimberly Ray-(315)395-3378
Timeline
Receiver
Tractor Supply Company
04.2020 - Current
Assistant Store Manager
Tractor Supply Company
03.2018 - 04.2020
Clinic Team Leader
Vetco Clinics Affordable Pet Healthcare
12.2013 - 03.2018
EMT-B - EMT-B
New Haven Sponsor Hospitals
High School Diploma -
North Haven High School
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