Summary
Overview
Work History
Education
Skills
Timeline
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Heather Nelson

Ponte Vedra Beach,FL

Summary

Dynamic Office Manager at Superior Enterprise Of Jax, Inc. with a proven track record in financial record management and team coordination. Enhanced operational efficiency through strategic vendor negotiations and effective policy development, resulting in significant cost reductions. Committed to exceptional customer service and fostering a collaborative workplace culture.

Overview

18
18
years of professional experience

Work History

Office Manager

Superior Enterprise Of Jax, Inc.
06.2007 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Optimized office space utilization, leading to more efficient and productive work environment.

Logistics Chief

Superior Enterprise of Jax, Inc.
06.2007 - Current
  • Enhanced inventory management processes by streamlining warehouse operations and implementing innovative tracking systems.
  • Contributed to the expansion of the organization''s logistical capabilities by identifying new markets and distribution channels for future growth opportunities.
  • Oversaw the successful integration of acquired companies'' supply chain operations into existing systems without disruption to customer service levels or overall productivity.
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth and development.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Promoted brand at industry events and through ongoing networking efforts.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Tracked production and quality control systems to proactively identify deficiencies.

Education

Highschool -

Baker County Highschool
Baker County Fl
05.2007

Skills

  • Financial record management
  • Inventory control
  • Vendor negotiation
  • Policy development
  • Team coordination
  • Customer service
  • Office operations optimization
  • Event planning
  • Communication facilitation
  • Problem resolution
  • Workplace safety compliance
  • Employee onboarding
  • Customer relations

Timeline

Office Manager

Superior Enterprise Of Jax, Inc.
06.2007 - Current

Logistics Chief

Superior Enterprise of Jax, Inc.
06.2007 - Current

Highschool -

Baker County Highschool

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Heather Nelson