Camtasia
Heather Newalu
Suffield,CT
Summary
Experienced Professional Development Training Facilitator with a strong background in project management and instructional design for adult learning. Skilled in collaborating with stakeholders, coordinating workflow across departments, and ensuring effective communication for successful project outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Development Facilitator
Behavioral Health Network Inc.
Springfield, MA
09.2020 - Current
- Developed and implemented project management strategies for adult learning programs in collaboration with stakeholders.
- Designed customized instructional materials and curricula to meet the diverse needs of learners.
- Coordinated workflow and communication across departments to ensure operational efficiency.
- Proposed and managed quarterly training calendars to prioritize community program needs.
- Managed logistics for internal training academies, ensuring brand consistency and effective outreach.
- Prepared materials and agendas for meetings with key stakeholders, executive leadership, and external presenters.
- Facilitated communication between vendors, presenters, trainers, and attendees for events.
- Assisted in implementing certification programs and agency-wide training.
- Responded to training requests and contributed to leadership training programs.
- Analyzed program evaluations and implemented feedback for continuous improvement.
- Created yearly strategic plans to guide training initiatives.
Paralegal Assistant
McLean And McLean
Agawam, MA
07.2017 - 11.2019
- Conferred with clients and other involved parties to
gather and track case information. - Assisted counsel in preparing answers, providing
documentation, and information for discovery
request. - Conducted detailed client intakes and entered
information into company database.
Prepared legal briefs, motions, and pleadings
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI12-2010
Skills
- Team Building
- Project Management
- Cultural Awareness
- Adult Learning
- Problem-Solving
- Video / Audio Editing
- Leadership and Supervision
- E-Learning
- Camtasia
- Adobe Creative Suite
- Articulate
- Smartsheet
Software
Adobe
Articulate
Smartsheet
Certification
- Please see the digital link for all certificates
Timeline
Professional Development Facilitator
Behavioral Health Network Inc.
09.2020 - Current
Paralegal Assistant
McLean And McLean
07.2017 - 11.2019
Bachelor of Arts - Psychology
University of Hawaii At Manoa
- Please see the digital link for all certificates
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