Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Heather Newalu

Suffield,CT

Summary

Experienced Professional Development Training Facilitator with a strong background in project management and instructional design for adult learning. Skilled in collaborating with stakeholders, coordinating workflow across departments, and ensuring effective communication for successful project outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Professional Development Facilitator

Behavioral Health Network Inc.
Springfield, MA
09.2020 - Current
  • Developed and implemented project management strategies for adult learning programs in collaboration with stakeholders.
  • Designed customized instructional materials and curricula to meet the diverse needs of learners.
  • Coordinated workflow and communication across departments to ensure operational efficiency.
  • Proposed and managed quarterly training calendars to prioritize community program needs.
  • Managed logistics for internal training academies, ensuring brand consistency and effective outreach.
  • Prepared materials and agendas for meetings with key stakeholders, executive leadership, and external presenters.
  • Facilitated communication between vendors, presenters, trainers, and attendees for events.
  • Assisted in implementing certification programs and agency-wide training.
  • Responded to training requests and contributed to leadership training programs.
  • Analyzed program evaluations and implemented feedback for continuous improvement.
  • Created yearly strategic plans to guide training initiatives.

Paralegal Assistant

McLean And McLean
Agawam, MA
07.2017 - 11.2019
  • Conferred with clients and other involved parties to
    gather and track case information.
  • Assisted counsel in preparing answers, providing
    documentation, and information for discovery
    request.
  • Conducted detailed client intakes and entered
    information into company database.
    Prepared legal briefs, motions, and pleadings

Education

Bachelor of Arts - Psychology

University of Hawaii At Manoa
Honolulu, HI
12-2010

Skills

  • Team Building
  • Project Management
  • Cultural Awareness
  • Adult Learning
  • Problem-Solving
  • Video / Audio Editing
  • Leadership and Supervision
  • E-Learning
  • Camtasia
  • Adobe Creative Suite
  • Articulate
  • Smartsheet

Software

Camtasia

Adobe

Articulate

Smartsheet

Certification

  • Please see the digital link for all certificates

Timeline

Professional Development Facilitator

Behavioral Health Network Inc.
09.2020 - Current

Paralegal Assistant

McLean And McLean
07.2017 - 11.2019

Bachelor of Arts - Psychology

University of Hawaii At Manoa

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Heather Newalu