Heather Newlun
Heath
Summary
Reliable school bus driver with a strong focus on effective communication and student behavior management. Proven ability to conduct thorough vehicle inspections and implement safety protocols, ensuring a secure transit environment for students. Detail oriented and organized within office setting.
Overview
8
8
years of professional experience
Work History
School Bus Driver
Lakewood Local Schools
Hebron, OH
06.2024 - Current
- Safely operated school bus, ensuring timely transportation of students to and from school.
- Conducted pre-trip and post-trip vehicle inspections to maintain safety standards.
- Managed student behavior, promoting a respectful and safe environment during transit.
- Assisted in developing and implementing safety protocols for daily routes.
Receptionist
Bethel Agency Appraisals LLC
Granville, OH
09.2018 - 06.2024
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated communication between clients and appraisal staff, enhancing service delivery efficiency.
- Streamlined office procedures, increasing workflow efficiency through improved document management systems.
- Provided administrative support by organizing files, maintaining records, and preparing reports for appraisals.
- Trained new reception staff on company policies and software tools, fostering a collaborative work environment.
- Oversaw inventory management of office supplies, optimizing procurement processes to reduce costs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Science - Human Services
Kaplan University
Davenport, IA2013
High School Diploma -
Lakewood High School
Hebron, OH05.2010
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Incident reporting
- Behavior management
- Commercial driving
- Special needs assistance
- Emergency procedures
- Safety equipment usage
- Punctuality
- Route planning
- Defensive driving
- Vehicle inspections
- DOT regulations
Timeline
School Bus Driver
Lakewood Local Schools
06.2024 - Current
Receptionist
Bethel Agency Appraisals LLC
09.2018 - 06.2024
Associate of Science - Human Services
Kaplan University
High School Diploma -
Lakewood High School