Heather Newman
Princeton,Texas
Summary
Highly organized and detailed assistant with years of experience providing thorough and skillful support to management. Dedicated, energetic, and focused assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and growth.
Overview
19
19
years of professional experience
Work History
Domestic Engineer
01.2018 - Current
- After I had my children in 2018, my husband was diagnosed with terminal cancer
- I remained at home as his caregiver and mother to our two children
- My Husband passed away in 2020, I remained a stay-at-home mother to help my children adjust to our new change
Patient Service Specialist
Baylor Scott and White Fishpond Clinic
05.2017 - 07.2018
- Answering patient phone messages and patient emails
- Assisting 10 providers
- Scheduling Appointments
- Checking in and out patients
- Contacting no-show patients and rescheduling their appointment
- Verifying insurance and precerts
- Transcribing lab orders
- Assist management in daily projects
- Collecting copays, deductibles and/or coinsurance
- Accounts receivable
- Reason for leaving: My spouse died
Payroll and Human Resources
Texas Home Health
06.2016 - 05.2017
- Keeping up with 245 care partners clocking in and out properly
- Restocked care partner supplies
- Confirmed employee pay with Care Partner
- Uploaded and sent all employee paperwork to corporate
- Hired Care Partners
- Background Checks
- Reference verifications
- Assisted all managers with daily project
- Reason for leaving: I wanted to grow with a company
Medical Officer Manager
Neuro Resource Group
04.2006 - 01.2015
- Assisted Occupational Therapist
- Sanitized all medical rooms
- Answered switchboard phone
- Filed Charts
- Billing and coding for DME
- Precertification's
- Marketing for the non-drug pain management clinic
- Scanning patients into the system
- Managed the clinic with 5 employees and two Medical providers
- Reason for leaving: business closed
Education
Bachelors - criminal justice
Penn Foster College
Scottsdale, AZ11.2024
Chemical Dependence Counseling Program -
Mclennan County Community college
Waco, texas01.2018
Medical Officer Manager Certification - Tech Program
CCCC
Plano, Texas01.2005
Skills
- Compliance
- Microsoft Word
- Excel
- Powerpoint
- Quickbooks
- Switchboard
- Outlook Email
- Internet and Computer literate
- Electronic Medical Records (EMR)
- Medical Coding
- Medical Billing
- Payroll
- Accounts Receivable
- Accounts Payable
- EPIC trained
- Recondo
- Experienced with multiple computer screens
Timeline
Domestic Engineer
01.2018 - Current
Patient Service Specialist
Baylor Scott and White Fishpond Clinic
05.2017 - 07.2018
Payroll and Human Resources
Texas Home Health
06.2016 - 05.2017
Medical Officer Manager
Neuro Resource Group
04.2006 - 01.2015
Bachelors - criminal justice
Penn Foster College
Chemical Dependence Counseling Program -
Mclennan County Community college
Medical Officer Manager Certification - Tech Program
CCCC
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