Heather Nicholson
Flowery Branch,GA
Summary
Human Resources Executive with 25 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
25
25
years of professional experience
Work History
VICE PRESIDENT OF HUMAN RESOURCES
CoLiant Solutions
05.2022 - 01.2024
- Collaborated with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent management
- Identified key performance indicators for the organizations human resource and talent management functions; assesses the organizations success and market competitiveness based on these metrics
- Researched, developed, and implemented competitive compensation, benefits, performance appraisal, and employee incentive programs
- Ensured compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements
- Maintained knowledge of laws, regulations, and best practices in employment law, human resources, and talent management
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Facilitated dispute resolution between employees and management
- Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment and recommended needed changes
- Developed and administered comprehensive and compliant HR workplace policies and training.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained human resources regulatory compliance with local, state and federal laws.
SALES ADMINISTRATION TEAM LEAD/ OFFICE MANAGER
Macopharma USA, Inc
08.2019 - 05.2022
- Receiving and processing purchase orders daily
- Issuing sales transaction invoices
- Accounts Receivable; monthly account reconciliation, posting of payments or credits
- Semiannual Inventory for offsite and subsidiary warehouses
- Monthly forecast for Transfusion and Biotherapy products
- Maintaining and updating sales and customer records
- Compiling monthly sales reports
- Expediting orders through internal liaison
- Directing feedback from customers to relevant departments
- Supporting the sales department with other administrative tasks, if requested
- All phases of office management to include supplies, vendor management and office security.
MANAGER
CC Liquidations
02.2018 - 08.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
SALES PROMOTION COORDINATOR
Mimaki USA, Inc
04.2017 - 06.2018
- Running sales queue reports in AX & Sales Cube, create and update sales reports (for MDF program, and other), creation of sales goals reports and ad hoc revenue reports as requested
- Processing invoices and tracking department expenses
- Submit department requests to marketing team from agency advertisements, newsletters, flyers, and other requests
- Assist with creating, coordinating and distributing applications training documents at training events, shows, open houses or other
- Assist with trade show prep and coordination, including shipping ink and other supplies, coordinating vendors for AV, electrical, tables, and assisting with providing guest lists
- Organize sales promotion efforts during events by collecting information from applications specialists and market research regarding competitors and summarizing the information
- Assist in planning for show floor engagements, including collection of information, coordination and follow up with team and other departments
- Maintain the calendar for shows and department projects
- Track inventory and assist with promotion and event supply ordering
- Order sales promotion materials as requested (business cards and brochures).
- Gathered and organized materials to support operations.
HUMAN RESOURCE GENERALIST
Mimaki USA, Inc
07.2015 - 04.2017
- Perform benefits administration, including claims resolution, change reporting, preparing invoices for payment and communicating benefits information to employees
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Conduct recruitment effort for all exempt and nonexempt personnel, and temporary employees; conducts new-employee orientations
- Files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations
- Completes monthly HR reports (headcount, new hires, terms)
- Maintains company organization charts, employee directory, and other employee related documents
- Assist with leading safety initiatives, conducting safety committee meetings, drills, and walkthrough
- Process Workmen's Compensation claims, maintain files, and correspond with employees and claims adjusters
- Assists with HR key initiatives, as assigned
- Maintains human resource information system records and compiles reports from the database
- Maintains compliance with federal, state and local employment and benefits laws and regulations
- Contact person with employees/ service providers / landlords / agents
- Assist with Insurances on assets and properties
- Negotiate lease agreements (office, parking, cars, and equipment) and their renewals
- Office space arrangement and renovation
- Purchase office suppliers and project equipment
- Arrange expats' housing and related benefits (e.g Furniture, utilities, lease car)
- Assist with company events (socialization, gatherings, meetings).
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
Education
MEDICAL ADMINISTRATION -
Duff's Business Institute
Pittsburgh, PA06.1984
Skills
- Policy and Procedure Development
- Process Improvement
- Complex Problem-Solving
- Verbal and Written Communication
- Performance Monitoring and Evaluation
- Coaching and Mentoring
- Human Resource Information System (HRIS)
- Employee Motivation and Performance
- Change and Growth Management
- Organizational Structure
- Succession Planning
- Benefits Administration
- Internal Communications
- Payroll Management
Timeline
VICE PRESIDENT OF HUMAN RESOURCES
CoLiant Solutions
05.2022 - 01.2024
SALES ADMINISTRATION TEAM LEAD/ OFFICE MANAGER
Macopharma USA, Inc
08.2019 - 05.2022
MANAGER
CC Liquidations
02.2018 - 08.2019
SALES PROMOTION COORDINATOR
Mimaki USA, Inc
04.2017 - 06.2018
HUMAN RESOURCE GENERALIST
Mimaki USA, Inc
07.2015 - 04.2017
MEDICAL ADMINISTRATION -
Duff's Business Institute
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