Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Nicholson

Flowery Branch,GA

Summary

Successful Executive with over 25 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Vice President of Human Resources

CoLiant Solutions
05.2022 - 01.2024
  • Developed key metrics to measure the success of HR initiatives, allowing for continuous improvement efforts based on tangible results.
  • Developed competitive compensation packages to attract top talent in the industry, ensuring long-term organizational success.
  • Implemented performance management systems to monitor employee progress, providing actionable insights for improvement opportunities.
  • Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.
  • Managed complex labor relations issues by collaborating with legal counsel, mitigating risk and maintaining positive working relationships.
  • Improved employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
  • Devised hiring and recruitment policies for 105 employees.

Sales Administration Manager & Office Manager

Macopharma USA
08.2019 - 05.2022
  • Spearheaded initiatives aimed at improving internal communication between departments, fostering a collaborative work environment.
  • Enhanced customer satisfaction by providing efficient and timely support to the sales team.
  • Negotiated contracts with vendors and suppliers, securing favorable terms that positively impacted the company's bottom line.
  • Boosted sales revenue by streamlining administrative processes and implementing effective sales strategies.
  • Monitored compliance with company policies and procedures as well as legal regulations pertaining to sales activities, minimizing risk exposure.
  • Managed over 150 customer accounts increasing customer satisfaction ratings by 40% in 6 months.
  • Increased stock on hand by 50% by working with product planning and sales teams to plan strategically for all forecasted product.

Manager

CC Liquidations
02.2018 - 08.2019
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

Sales Promotion Coordinator

Mimaki, USA
04.2017 - 06.2018
  • Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.

Human Resources Generalist

Mimaki, USA
07.2015 - 04.2017
  • Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
  • Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
  • Provided guidance on career growth plans for individual employees based on their aspirations, skills assessments results and organizational needs.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Managed talent acquisition process, resulting in improved candidate quality and increasing time-to-fill ratios by 36%.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Served as a liaison between 225 employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.

Education

No Degree - Medical Administration

Duff's Business Institute
Pittsburgh, PA
08.1983 - 06.1984

Skills

Project Management

undefined

Timeline

Vice President of Human Resources

CoLiant Solutions
05.2022 - 01.2024

Sales Administration Manager & Office Manager

Macopharma USA
08.2019 - 05.2022

Manager

CC Liquidations
02.2018 - 08.2019

Sales Promotion Coordinator

Mimaki, USA
04.2017 - 06.2018

Human Resources Generalist

Mimaki, USA
07.2015 - 04.2017

No Degree - Medical Administration

Duff's Business Institute
08.1983 - 06.1984

Similar Profiles

CREATE PROFILE
Heather Nicholson