Heather Nicholson
Whitehall,MI
Summary
Motivated and enthusiastic professional with a passion for working with students from diverse backgrounds and skill levels. Known for being a friendly and collaborative team player, excels in environments that foster creativity and encourage growth. Strong commitment to student success, brings a positive attitude and a genuine desire to make a difference in their educational journey.
Overview
21
21
years of professional experience
Work History
Reading Interventionist-Americorps
Twin Lake Elementary
08.2023 - Current
- Conducted one-on-one and small group sessions to a caseload of 18 students to provide targeted support, fostering a positive learning environment and boosting confidence in reading abilities.
- Interpreted student assessment data to ascertain best intervention methods.
- Engaged with families at Title 1 event nights to promote reading.
- Promoted love of reading and literacy to all students.
Part-Time Secretary
Twin Lake Elementary
08.2021 - 06.2023
- Responsible for accurately entering student attendance in PowerSchool and generating reports.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Answered multi-line phone system and enthusiastically greeted callers and visitors.
- Provided clerical support to school staff by copying, faxing, and filing documents.
Administrator
Wooly Lambs Edu-Daycare & Preschool
08.2016 - 08.2020
- Administrator of a private, state-licensed preschool & daycare center for children ages 0 to 11.
- Master scheduler for employees and students based on state regulations.
- Maintained personnel records and updated internal databases to support document management, utilizing management software such as ProCare and the state's MICR program.
- Interacted with small groups of children by implementing summer enrichment activities.
Client Service Representative
Citizens Bank
10.2009 - 05.2011
- Delivered outstanding customer service when processing banking transactions.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
Manager/Figure Skating Director/Coach
Edge Ice Arena
09.2004 - 03.2009
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Director/Lead Instructor for the learn to skate and competitive figure skating program; teaching ice skating skills to all ages in a group and private setting.
- Reporting payroll and financial information in an accurate and timely manner.
Education
Bachelor of Business Administration - General Business And Marketing
Grand Valley State University
Skills
- Proficient In Technology
- Effective Classroom Management
- Clear Communication Skills
- Strong Organizational Proficiency
- Student Data Management
- Individualized support
- Problem-solving
Timeline
Reading Interventionist-Americorps
Twin Lake Elementary
08.2023 - Current
Part-Time Secretary
Twin Lake Elementary
08.2021 - 06.2023
Administrator
Wooly Lambs Edu-Daycare & Preschool
08.2016 - 08.2020
Client Service Representative
Citizens Bank
10.2009 - 05.2011
Manager/Figure Skating Director/Coach
Edge Ice Arena
09.2004 - 03.2009
Bachelor of Business Administration - General Business And Marketing
Grand Valley State University
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