Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Work Preference
Websites
Timeline
Generic
Heather Niemiller, SHRM-CP

Heather Niemiller, SHRM-CP

Owner
Deerfield Beach,FL

Summary

Accomplished HR and Administrative professional eager to create, implement, and/or contribute to successful programs and bring a strategic mindset and collaborative approach to new opportunities. Skilled at partnering with management teams to build employee-centric cultures and support structures, promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills. Recognized consistently for performance excellence and contributions to success in Talent & Culture.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Owner

1823, LLC
Clayton, NC
11.2021 - Current
  • Manage day-to-day business operations.
  • Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consult with customers to assess needs and propose optimal solutions.
  • Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Expand product offerings by researching market trends and identifying potential growth opportunities.
  • Interact well with customers to build connections and nurture relationships.
  • Provide consulting services to clients that include talent acquisition & operations, personal & professional coaching, small business branding, and graphic design.

Recruiter

Moss & Associates
Fort Lauderdale, FL
11.2021 - 12.2023
  • Developed recruiting strategies to identify qualified candidates and build pipeline.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Assisted with writing job postings and job descriptions for boards.
    Operated and maintained applicant tracking and candidate management systems.
  • Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
  • HR Lead for college recruiting teams. Attended recruiting events and assisted with attracting and screening prospective interns and FT hires.

Talent Experience Manager

CloudFactory USA
Durham, NC
05.2017 - 10.2021
  • Developed strategies for and assisted with recruitment process.
  • Managed the full applicant lifecycle and the CTS pipelines.
  • Developed processes for, facilitated, and managed full employee lifecycle.
  • Managed local payroll processes to ensure accurate transfer of data between HR and Finance.
  • Maintained HRIS and kept employee files up to date and accurate.
  • Contracted, coordinated, and administered all employee benefit plans.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Supported employee relations and cultivated retention with a welcoming and inclusive work culture and environment.
  • Developed and maintained personnel policies and employee handbook.
  • Developed and monitored employee training modules in HRIS as part of onboarding process.
  • Advised on employee relations issues as they arise, working with Outside Counsel when needed. Advised senior leaders on appropriate corrective steps.
  • Managed local compensation cycle and performance reviews, supported salary benchmarking, and maintained salary bands.
  • Regularly contributed to Global Talent team strategies, recommended improvements to systems and procedures to improve efficiencies.
  • Principle member of Culture and Diversity & Inclusion committees.
  • Represented US Talent Operations during compliance audits (i.e., GDPR, SOC).

EMPLOYEE SERVICES COORDINATOR

Arysta LifeScience Corporation
Cary, NC
03.2006 - 05.2016
  • Supported multiple C-suite executives and their teams in various departments over ten years.
  • Utilized comprehensive knowledge of MS Office / Office 365 to perform daily administrative tasks.
  • First point of contact for department inquiries. Investigated issues and responded to urgent requests.
  • Maintained electronic filing of confidential employment/HR documents as regulated by law.
  • Created workflow processes and tracked all aspects of talent onboarding and offboarding procedures.
  • Administrator of mobile account and devices for North America business unit.
  • Responsible for achieving 100% employee participation in new hire and annual compliance training and retraining.
  • Administrator and coordinator of corporate wellness program and budget.
  • Responsible for coordinating candidate interviews and initiating and tracking new hire actions.

Assistant to the Sr. VP of Construction

CASTO
Columbus, OH
02.2001 - 03.2006

Executive Sales Assistant

Bowne & Co., Inc.
Columbus, OH
11.1996 - 02.2001

Office Manager

American ColorScans
Westerville, OH
07.1993 - 11.1996

Education

High School Diploma -

Groveport Madison High School
Groveport, OH
06.1989

Skills

  • Policies and procedures writing
  • Benefits and compensation administration
  • ATS & HRIS Administration
  • Training development and implementation
  • Manage full applicant & employee lifecycle
  • Talent relations / engagement
  • Culture cultivator & ambassador
  • Teamwork/Collaboration
  • Organized / Detail oriented
  • Relationship building
  • Professional verbal and written communication
  • Process improvement / Problem solving
  • Client service
  • Consulting

Accomplishments

  • CloudFactory USA - Successfully moved US headquarters twice in two years, managing project from beginning to end, ensuring employees and business were smoothly transitioned and not negatively impacted.
  • CloudFactory USA - Created documentation and processes for recruiting and onboarding new hires as well as developing local company policies. This resulted in a greatly improved and highly rated new hire experience and was mirrored in other business units globally.
  • CloudFactory USA - Received global culture recognition award in 2018.
  • CloudFactory USA - Achieved goal of CloudFactory being named Best Places to Work in the Small Business category by the Triangle Business Journal in 2019.
  • Arysta LifeScience - Cost Savings: Vendor negotiating skills yielded a year over year cost savings in excess of $90k on mobile plan and devices. Earned international recognition for my efforts.
  • Arysta LifeScience - Process Improvement: Created and monitored work process flows for new hire, onboarding, and exiting employees. Received positive feedback from hiring managers and new employees (via responses from new hire survey) and praise from CEO.
  • CASTO – Presentation skills: Produced marketing presentation of a high-profile development project that was used internally, on the corporate web site, and for Columbus city officials.

Certification

  • SHRM Certified Professional (SHRM-CP)

Affiliations

  • Society of Human Resource Management
  • Raleigh Metro SHRM

Work Preference

Work Type

Contract WorkGig WorkPart TimeFull Time

Work Location

Remote

Timeline

Owner

1823, LLC
11.2021 - Current

Recruiter

Moss & Associates
11.2021 - 12.2023

Talent Experience Manager

CloudFactory USA
05.2017 - 10.2021

EMPLOYEE SERVICES COORDINATOR

Arysta LifeScience Corporation
03.2006 - 05.2016

Assistant to the Sr. VP of Construction

CASTO
02.2001 - 03.2006

Executive Sales Assistant

Bowne & Co., Inc.
11.1996 - 02.2001

Office Manager

American ColorScans
07.1993 - 11.1996

High School Diploma -

Groveport Madison High School

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Heather Niemiller, SHRM-CPOwner