Heather Niemiller, SHRM-CP
Clayton,NC
Summary
Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop, and retain qualified team members. Skilled at partnering with management teams to build employee-centric cultures and support structures, promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills. Recognized consistently for performance excellence and contributions to success in Talent & Culture.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Recruiter
Moss & Associates
Fort Lauderdale, FL
11.2021 - 12.2023
- Developed recruiting strategies to identify qualified candidates and build network.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Assisted with writing job postings and job descriptions for boards.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Coordinated schedules to arrange management interviews with applicants.
Talent Experience Manager
CloudFactory USA
Durham, NC
05.2017 - 10.2021
- Developed strategies for and assisted with recruitment process by creating and maintaining job descriptions, posting to company careers page, filtering applications, screening candidates, scheduling interviews, managing CTS pipelines, and drafting offer letters.
- Developed processes for, facilitated, and managed full employee lifecycle, ensuring actions are processed timely while providing a high-level experience for employee.
- Managed local payroll processes to ensure accurate transfer of data between HR and Finance.
- Maintained human resources information system and kept employee files up to date and accurate.
- Contracted, coordinated and administered all employee benefit plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture and environment.
- Developed and maintained personnel policies and employee handbook to streamline and standardize procedures and ensure compliance with multiple states and federal authorities (i.e Department of Labor).
- Developed employee training modules in HRIS as part of onboarding process and monitored their completion.
- Developed and administered internal surveys to evaluate employee satisfaction and identify areas of improvement.
- Assisted with employee relation issues as they arise, working with Outside Counsel when needed. Instructed senior leaders on appropriate employee corrective steps.
- Coordinated and tracked quarterly and annual performance review process.
- Managed local compensation cycle, supporting salary benchmarking, and maintaining salary bands.
- Responsible for set-up, distribution, and collection and recycling of company laptops.
- Regularly contributed to Global Talent team, recommending improvements to systems and procedures to improve efficiencies.
- Principle member of Culture and Diversity & Inclusion committees.
- Compiled requested documents and reports and represented US Talent Operations during compliance audits (i.e., GDPR, SOC)
- Was responsible for setting up employer accounts in new states as we scaled.
- Processed quarterly and annual tax and employment filings that could not be processed through payroll.
EMPLOYEE SERVICES COORDINATOR
Arysta LifeScience Corporation
Cary, NC
03.2006 - 05.2016
- Supported multiple c-suite executives and their teams in various departments over ten years.
- Utilized my comprehensive knowledge of MS Office / Office 365 to perform daily tasks, generating and managing departmental correspondence, project and budget tracking, data collection and entry, creating and managing process workflows, report generation, etc.
- First point of contact for department inquiries. Investigated issues and responded to urgent requests.
- Tracked and maintained electronic filing of confidential employment/HR documents as regulated by law.
- Created workflow processes and tracked of all aspects of new hire, employee on-boarding training, and employee exiting procedures.
- Administrator of mobile account and devices for North America business unit.
- Responsible for achieving 100% employee participation in new hire and annual compliance training and retraining.
- Administrator and coordinator of corporate wellness program and budget.
- Responsible for coordinating candidate interviews and team debriefs, collating interview feedback and generating report, initiating and tracking new hire actions.
Assistant to the Sr. VP of Construction
CASTO
Columbus, OH
02.2001 - 03.2006
Executive Sales Assistant
Bowne & Co., Inc.
Columbus, OH
11.1996 - 02.2001
Office Manager
American ColorScans
Westerville, OH
07.1993 - 11.1996
Education
High School Diploma -
Groveport Madison High School
Groveport, OH06.1989
Skills
- Policies and procedures writing
- Benefits and compensation administration
- CTS & HRIS Administration
- Training development and implementation
- Recruiting / Behavioral Interviewing
- Managing employee lifecycle
- Employee relations / engagement
- Culture cultivator & ambassador
- Teamwork/Collaboration
- Change management / Agile
- Organized / Detail oriented
- MS Office/G-Suite
- Verbal and written communication
- Process improvement / Problem solving
Accomplishments
- CloudFactory USA - Successfully moved US headquarters twice in two years, managing project from beginning to end, ensuring employees and business were smoothly transitioned and not negatively impacted.
- CloudFactory USA - Created documentation and processes for recruiting and onboarding new hires as well as developing local company policies. This resulted in a greatly improved and highly rated new hire experience and was mirrored in other business units globally.
- CloudFactory USA - Received global culture recognition award in 2018.
- CloudFactory USA - Achieved goal of CloudFactory being named Best Places to Work in the Small Business category by the Triangle Business Journal in 2019.
- Arysta LifeScience - Cost Savings: Vendor negotiating skills yielded a year over year cost savings in excess of $90k on mobile plan and devices. Earned international recognition for my efforts.
- Arysta LifeScience - Process Improvement: Created and monitored work process flows for new hire, onboarding, and exiting employees. Received positive feedback from hiring managers and new employees (via responses from new hire survey) and praise from CEO.
- CASTO – Presentation skills: Produced marketing presentation of a high-profile development project that was used internally, on the corporate web site, and for Columbus city officials.
Certification
- SHRM Certified Professional (SHRM-CP)
Affiliations
- Society of Human Resource Management
- Raleigh Metro SHRM
Timeline
Recruiter
Moss & Associates
11.2021 - 12.2023
Talent Experience Manager
CloudFactory USA
05.2017 - 10.2021
EMPLOYEE SERVICES COORDINATOR
Arysta LifeScience Corporation
03.2006 - 05.2016
Assistant to the Sr. VP of Construction
CASTO
02.2001 - 03.2006
Executive Sales Assistant
Bowne & Co., Inc.
11.1996 - 02.2001
Office Manager
American ColorScans
07.1993 - 11.1996
High School Diploma -
Groveport Madison High School
- SHRM Certified Professional (SHRM-CP)
Similar Profiles
Juan Medina JrJuan Medina Jr
Foreman at Moss & AssociatesForeman at Moss & Associates
ARAVIND ELLAPUARAVIND ELLAPU
Project Engineer Intern at Moss & AssociatesProject Engineer Intern at Moss & Associates
Paige IsovitschPaige Isovitsch
Senior Graphics Coordinator at Moss & AssociatesSenior Graphics Coordinator at Moss & Associates