Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Heather Noffsinger

Paraprofessional
London,KY

Summary

Attentive and passionate, focused on creating a positive and productive work environment. Team-oriented individual promoting exemplary presentation, detail-oriented and risk oversight skills. Highly skilled and results-oriented professional with solid ability to assess and manage varying degrees of obstacles. Successful in intense and demanding environments, providing decisive team leadership.

Overview

8
8
years of professional experience
6
6
Certifications

Work History

Benefits Administration Services

Conduent
London, Kentucky
01.2024 - Current
  • Completed detailed charts to summarize interactions with patients.
  • Reviewed benefits paperwork for accuracy and completeness.
  • Managed benefits renewal process, assessing proposals and making recommendations for plan changes.
  • Maintained up-to-date knowledge of benefits trends and legislation, applying best practices to current processes.
  • Proofread claims for accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of service complaints and customer satisfaction.
  • Streamlined benefits enrollment procedures for improved experience and reduced processing time.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.

Administrative Assistant

Sublimity Elementary
06.2023 - 12.2023
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, entered data and completed other clerical tasks.

Paraprofessional Educator

Laurel County School District
London, Kentucky
03.2023 - 12.2023
  • Reading interventionist who teaches, assesses and records data on students in the program.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Assessed student social, emotional, and academic needs to plan goals appropriately.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Supported student learning objectives through personalized and small group assistance.
  • Provided support to help students with special needs learn and grow.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Tailored lesson plans for students with emotional and cognitive disabilities.

Paraprofessional Educator

CMCSS
09.2016 - 03.2023
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Provided support during classes, group lessons and classroom activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assessed student social, emotional and academic needs to plan goals appropriately.
  • Developed course plans aimed at meeting academic, intellectual and social needs of each student.
  • Supported classroom teachers in implementing a developmentally-appropriate curriculum for a group of students.
  • Achieved goals by completing tasks with accuracy and efficiency.
  • Delivered curriculum in both one-on-one lessons and group learning environments.

Education

Associate of Arts -

Somerset Community College
London, KY
05.2001 -

Skills

Organizational Development

Certification

Certified Scrum Master

Volunteer

 

  • Care and Share Food Bank for Southern Colorado 2014-2016
  • Problem-solving
  • Sort and pack food
  • Fill food bags for school kids to have over the weekend
  • Pick food orders for hunger relief partners
  • Take inventory on donations recieved.

Timeline

Benefits Administration Services

Conduent
01.2024 - Current

Certified Scrum Master

07-2023

Introduction To Scrum Master

07-2023

Google Data Analytics Professional Certificate

07-2023

Administrative Assistant

Sublimity Elementary
06.2023 - 12.2023

Certificate For Prompt Engineering For ChatGPT

06-2023

Paraprofessional Educator

Laurel County School District
03.2023 - 12.2023

Certificate in Administrative Assistant

07-2022

Certificate in Microsoft Excel 2019/Office 365

06-2022

Paraprofessional Educator

CMCSS
09.2016 - 03.2023

Associate of Arts -

Somerset Community College
05.2001 -

Similar Profiles

CREATE PROFILE
Heather NoffsingerParaprofessional