Heather Norris
Victoria,TX
Summary
Dynamic EHS Coordinator with over a decade of experience in safety audits and training development. Known for implementing impactful safety protocols that enhance compliance and reduce incidents, driving organizational success in creating a safer work environment.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Environmental, Health, & Safety Coordinator
Dragon Rig Sales and Service
Victoria and Odessa, TX
04.2012 - Current
- Conducted regular safety audits to identify potential hazards and ensure compliance, creating detailed reports to enhance work environment for employees and the company.
- Review and update safety policies to align with regulatory standards.
- Analyze incident data to identify trends in injuries, illnesses and accidents.
- Facilitated communication between management and staff to address and resolve safety concerns effectively.
- Provide and manage all required training for staff on best management practices and safe instruction of general industry requirements.
- Developed materials for new employee health and safety orientations, site-specific SOPs, and equipment operator training to ensure comprehensive understanding of safety protocols.
- Collaborate with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
Food Service Director
Shelterwood
Independence , MO
01.2006 - 12.2011
- Managed daily food service operations for residential community programs, ensuring efficiency.
- Supervised kitchen staff to maintain compliance with health regulations.
- Developed diverse menus accommodating various dietary needs and preferences.
- Coordinated procurement of food supplies while monitoring inventory levels.
- Trained new staff on food safety practices and service standards.
- Implemented cost-control measures to optimize resource allocation.
- Maintained accurate records of sales, labor costs, food expenses, and waste management data.
- Executed preventive maintenance and repairs on equipment to ensure functionality.
Restaurant Manager
Pappadeaux's Seafood Kitchen
Houston, TX
2003 - 2005
- Managed daily restaurant operations to maintain workflow efficiency and uphold service standards.
- Developed schedules to optimize labor resources and enhance service quality.
- Conducted staff training on customer service protocols and menu knowledge to enhance guest interactions.
- Addressed guest conflicts to elevate overall dining experiences.
Education
Bachelor of Science - Agriculture
Texas A&M University
College Station, TX01-2003
Skills
- Regulatory compliance
- Incident analysis
- Equipment maintenance
- Training development
- Problem solving
- Team building
Certification
- Lay Responder in First Aid/CPR/AED
- Master Instructor Trainer for Combined Counterbalance Forklift Operator
- Master Instructor Trainer for MEWP
Timeline
Environmental, Health, & Safety Coordinator
Dragon Rig Sales and Service
04.2012 - Current
Food Service Director
Shelterwood
01.2006 - 12.2011
Restaurant Manager
Pappadeaux's Seafood Kitchen
2003 - 2005
Bachelor of Science - Agriculture
Texas A&M University