Heather O Long
Denton,TX
Summary
Experienced web developer skilled in HTML, CSS, JavaScript, and responsive design. Known for delivering exceptional code and collaborating effectively with team members to meet project goals. Adaptable to changing requirements while maintaining a commitment to high-quality results. Demonstrates strong problem-solving abilities and a proactive attitude towards continuous learning and improvement.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Intern
Texas Woman's University
- I am currently enjoying the opportunity to get to work on a robotic arm for a little girl
- I am working with a great team, headed by a Biomechanics getting his Doctorate degree
- I will mainly be helping with the programming part of the arm
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Server
Alamo Drafthouse
06.2022 - 06.2024
- I serve customers in a theatre setting
- Maintain relationships with people, and take care of their needs
- Demonstrated strong multitasking skills by managing multiple theatres simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Target
04.2023 - 05.2024
- I assisted customers in their everyday lives with their grocery needs
- Worked at the service desk, and drive-up
- I also supervised for a little bit
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
BDC Coordinator/Sales Assistant
James Wood Motors
11.2019 - 05.2022
- On a daily basis I assist the salesmen with reaching out to customers, perform customer care duties, and assist with training in our programs
- I also built their CRM from the ground up and maintained it on a daily basis
- I made the program much more efficient
- I trained the girls in my department, and even became the head of the departing nt
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
Teller/New Accounts
First State Bank
06.2018 - 11.2019
- I help assist customers in their daily banking needs
- I greet them with a smile as they walk in, answer any questions I can assist with, and follow through with their account transactions
- I also open various accounts, and assist with safe deposit boxes
- Customer service is key in the banking world
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Moana
Royally Fun Parties
08.2017 - 08.2018
- Company Overview: Disney Princess entertainment service
- I dress up as Moana and other Disney princesses and bring joy to little girls and boys birthday parties, I even attend balls for charity
- I sing, dance, and entertain them
- Disney Princess entertainment service
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Home Health Aid
Hope N Peace
04.2017 - 04.2018
- I assist an elderly woman with her basic needs, I clean, run tasks, cook, and keep her company
- I go and help take care of her, make sure she is safe
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Delivery Driver
Pizza Hut
01.2017 - 04.2017
- Delivered pizza, assisted with customers, answered phones, cleaned, and did some waitressing on the side when needed
- Delivered pizza to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Associate
Sally's Beauty Supply Company
07.2016 - 12.2016
- Assist customers with their beauty needs; makes sure the store portrays a clean and inviting atmosphere, performed opening and closing activities which included cash drawer reconciliations, bank deposits as well as other administrative tasks assigned
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Nanny
Anita Henderson
01.2013 - 01.2014
- Responsible for the safety and well-being of a 6 year old child including the escort of that child from school to her home
- Daily tasks included the preparation and administering of snacks and meals as well as assisting with any homework tasks
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for the child based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported the child in play activities, meals, and snacks, hygiene and socialization.
Education
Bachelor of Science - Computer Science
Texas Woman's University
Denton, TX12-2024
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Computer Skills
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Attention to Detail
- Research and analysis
- Complex Problem-Solving
- Research
- Proficient in Programming Languages
Programming Languages
- HTML
- CSS
- JavaScript
- React
- Java
- C++
- Python
- Perl
Familiar Applications
- GitHub
- VS Code
- React
- Unity
- Mac Terminal
- Powershell
Certification
- 23 LinkedIn Learning Certificates in Various Web Technologies – LinkedIn Learning.
Timeline
Cashier
Target
04.2023 - 05.2024
Server
Alamo Drafthouse
06.2022 - 06.2024
BDC Coordinator/Sales Assistant
James Wood Motors
11.2019 - 05.2022
Teller/New Accounts
First State Bank
06.2018 - 11.2019
Moana
Royally Fun Parties
08.2017 - 08.2018
Home Health Aid
Hope N Peace
04.2017 - 04.2018
Delivery Driver
Pizza Hut
01.2017 - 04.2017
Sales Associate
Sally's Beauty Supply Company
07.2016 - 12.2016
Nanny
Anita Henderson
01.2013 - 01.2014
- 23 LinkedIn Learning Certificates in Various Web Technologies – LinkedIn Learning.
Intern
Texas Woman's University
Bachelor of Science - Computer Science
Texas Woman's University
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