Heather Olson
Elmira,OR
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
29
29
years of professional experience
Work History
Transaction Coordinator
Willamette Properties Group
08.2024 - 01.2025
- Managed real estate transactions from start to finish for multiple agents, using transaction management software. Handled multiple communications regularly, including phone, email, and text. Maintained accurate records of varied documents. Communicated and worked with clients, agents, and vendors. Greeted clients at reception and provided administrative support in various capacities.
Sales Associate
Johnson Brothers Garden Market
03.2015 - 01.2023
- Successfully helped customers with product selections and purchases, excelling within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. Created signage for product displays using Microsoft Publisher.
Executive Assistant
University of Oregon Development Program
08.2000 - 05.2001
- Assisted the Associate Vice President in numerous ways, including scheduling appointments, making travel arrangements, maintaining and administering budget information, handling event planning and coordination, word processing, creating Powerpoint presentations, and assisting with hiring support staff.
Program Assistant
University of Oregon Development Program
12.1998 - 07.2000
- Assisted three Program Directors and the Office Manager in a variety of ways, including making travel arrangements, maintaining and administering budget information, handling event planning and coordinating, and word processing.
Advertising Budget Director
Troutman's Emporium
07.1998 - 10.1998
- Responsible for budget planning and maintenance, cost forecasting for upcoming promotions, monthly reconciliation, and communication of financial information to various department heads.
Database Marketing Associate
Troutman's Emporium
06.1997 - 10.1998
- Compiled customer lists for direct mail promotions using a proprietary database. Post-promotion analysis, report compilation, and customer profiling.
Buyer's Assistant
Troutman's Emporium
10.1996 - 06.1997
- Responsible for entering, tracking, and maintaining purchase orders on proprietary database. Contacted vendors to ensure on time delivery of products. Compiled reports for vendor and buyer analysis.
Teller and Receptionist
Pacific Cascade Federal Credit Union
08.1995 - 10.1996
- Received member deposits, dispensed currency, and kept accurate records of transactions. Cross sold credit union products when appropriate. Established new accounts, answered member questions, and handled incoming telephone calls.
Education
Bachelor of Science - Biblical Education
Multnomah University
05.2001
Skills
- Customer service and sales expertise
- Experienced in learning diverse software platforms
- Proficient in managing multiple tasks efficiently
- Proficient in cash handling
- Independent and self-directed
- Detail-oriented organization
- Effective verbal and written communication
Timeline
Transaction Coordinator
Willamette Properties Group
08.2024 - 01.2025
Sales Associate
Johnson Brothers Garden Market
03.2015 - 01.2023
Executive Assistant
University of Oregon Development Program
08.2000 - 05.2001
Program Assistant
University of Oregon Development Program
12.1998 - 07.2000
Advertising Budget Director
Troutman's Emporium
07.1998 - 10.1998
Database Marketing Associate
Troutman's Emporium
06.1997 - 10.1998
Buyer's Assistant
Troutman's Emporium
10.1996 - 06.1997
Teller and Receptionist
Pacific Cascade Federal Credit Union
08.1995 - 10.1996
Bachelor of Science - Biblical Education
Multnomah University