Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Paopao

Oakley,USA

Summary

Dedicated and seasoned Project Coordinator with a superior record of successful community service and engagement. Adept at working with a wide variety of community demographics to coordinate beneficial programs and resolutions. Able to maintain a consistently positive and respectful attitude toward all citizens and stakeholders. Focused Transporter with expertise in patient assistance and safe driving. Engaging and pleasant and proudly committed to safe driving. Brings over 4 years of experience and clean driving record. Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and helpful professional adept at handling stressful situations. Works in full compliance with industry safety and sanitation regulations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Transporter

Hertz Car Rental
10.2023 - 06.2024
  • Transported vehicle throughout company floor, airport, and off-airport location
  • Ensure that the vehicle is safe to drive
  • Warmly greeted visitors and customers and made each feel welcomed
  • Contributed to a safe work environment by consistently following safety guidelines when operating vehicles
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Contributed to a safe work environment by consistently following safety guidelines when operating vehicles or handling cargo materials.
  • Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
  • Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
  • Supported smooth facility operations by coordinating with warehouse staff on loading/unloading procedures and inventory management.
  • Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
  • Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
  • Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
  • Participated in ongoing training sessions for professional development, staying current on industry trends and best practices for efficient transportation operations.
  • Reduced delivery times by planning optimal routes and adhering to strict schedules.
  • Improved fuel efficiency through careful route planning and driving techniques, reducing overall operating costs.
  • Collaborated with dispatchers to prioritize urgent shipments while maintaining excellent performance metrics for all deliveries.
  • Assisted in managing fleet maintenance schedules, resulting in reduced vehicle downtime due to repairs or service needs.
  • Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
  • Streamlined communications between drivers and dispatch teams using GPS technology for real-time updates on job progress.
  • Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.

Project Coordinator

The Christopher James Foeoletini Foundation
12.2019 - 01.2023
  • Gathered and analyzed cultural, educational, social, and demographic data about the community to guide local program development
  • Keep projects on schedule by managing deadlines and adjusting workflows
  • Drafted press releases, catalogs, brochures, and public service announcements to promote programs
  • Represents the organization at community and professional meetings and events
  • Developed programs and activities based on analysis of community needs and interests
  • Communicated with individuals of all ethnic and cultural and demographic backgrounds on a daily basis
  • Prepared weekly written and oral reports about community service programs
  • Maintained equipment and inventory records
  • Recruited community members for projects and activities
  • Coordinate and/or assist multiple projects from start through finish by prioritizing needs and delegating assignments
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.

Education

Associates of Arts - Liberal Arts and General Studies

American Samoa Community College
Pago Pago, AS
05.2023

Bachelor of Arts -

University of Hawaii At Manoa
Honolulu, HI

High School Diploma -

Samoana High School
Pago Pago, AS
06.2020

Skills

  • Vehicle Safety checklist
  • Adaptability to Changing Conditions
  • Excellent Communication Abilities
  • Basic Mechanical skills
  • Excellent team player and community builder
  • Respectful and Transparent
  • Diverse population and community experience
  • Multitasking abilities
  • Verbal and written skills
  • Self-motivated

References

  • Trude Sunia, info@foeoletinifoundation.org
  • Stephen Barnett, Tmmhi@tmmhi.org

Timeline

Transporter

Hertz Car Rental
10.2023 - 06.2024

Project Coordinator

The Christopher James Foeoletini Foundation
12.2019 - 01.2023

Associates of Arts - Liberal Arts and General Studies

American Samoa Community College

Bachelor of Arts -

University of Hawaii At Manoa

High School Diploma -

Samoana High School
Heather Paopao