Heather Parnau
Mukwonago,WI
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
23
23
years of professional experience
Work History
Tutorial Teacher
Tutorgigs
01.2022 - Current
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through tutoring sessions.
Sever/Manager on Duty
Fishbone's Cajun Creole Restaurant
02.2002 - 03.2020
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Developed schedules for up to 8 employees per shift.
Instructional Assistant
Merton Intermediate School
01.2015 - 09.2018
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons and classroom activities.
- Delivered curriculum in both one-on-one lessons and group learning environments.
Education
Bachelor of Science - Education
Carroll University
Waukesha, WI01.2011
Skills
- Student Motivation
- Online Learning Platforms
- Group and Individual Instruction
- Records Maintenance
Timeline
Tutorial Teacher
Tutorgigs
01.2022 - Current
Instructional Assistant
Merton Intermediate School
01.2015 - 09.2018
Sever/Manager on Duty
Fishbone's Cajun Creole Restaurant
02.2002 - 03.2020
Bachelor of Science - Education
Carroll University
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