I am a professional go getter, and have longevity in my work.
Overview
16
16
years of professional experience
Work History
Environmental Services Account Manager
Health Care Services Group
01.2016 - Current
Department Manager-Manage and supervise the housekeeping, laundry and floor care staff according to fed/state requirements
I am also A certified training manager with HCSG
I have managed 3 nursing homes with this company
The biggest facility was 111 bed facility
I have run a 65 bed facility as well as a 117 bed facility
Training & Development-Lead staff training, quality control and inservicing
Tour the building several times per day to assess work quality using QCI
Reporting-Maintained income and Expenditures, supplies, personnel, and equipment records
Communication- Acts as liaison between building occupants or administrators and HCSG staff
Communicates effectively with all directives from managers, building occupants, and administrators to HCSG staff
Safety - Utilize protective gear in all appropriate functions
Responsible for assisting in the training of safe and proper mixing and use of cleaning solutions while adhering to all safety precautions
Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion
Ensure the established standards, safety, and quality guidelines are met
Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved
Follow proper reporting, isolation, and handwashing procedures/techniques
Assist in implementing training, quality control procedures, and in-servicing of housekeeping staff
Youth Worker
Childrens Square
01.2013 - 01.2015
Monitor and watch over kids in the youth shelter
I also did intake when the police brought them in
Housekeeping/Laundry ATT
Midlands Living Center
01.2009 - 01.2013
I was responsible for cleaning resident rooms/deep cleaning
Making sure common areas were cleaned
Ran the auto scrubber, buffed hallways
I also worked in the laundry a few days a week
Education
High School Diploma -
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Skills of prior Jobs
Heather Payton, 209 Prospect Drive, Decatur, AL, 35601, 256-466-3698, heathergakou@gmail.com, Environmental Services Account Manager, Health Care Services Group, Omaha, NE, 01/01/16, Current, Manage and supervise the housekeeping, laundry and floor care staff according to fed/state requirements., Certified training manager with HCSG., Managed 3 nursing homes with this company., Lead staff training, quality control and inservicing., Tour the building several times per day to assess work quality using QCI., Maintained income and expenditures, supplies, personnel, and equipment records., Act as liaison between building occupants or administrators and HCSG staff., Utilize protective gear in all appropriate functions., Assist in the training of safe and proper mixing and use of cleaning solutions., Ensure established standards, safety, and quality guidelines are met., Youth Worker, Childrens Square (Shelter), Council Bluffs, IA, 01/01/13, 01/01/15, Monitor and watch over kids in the youth shelter., Conduct intake when the police brought them in., Housekeeping/Laundry ATT, Midlands Living Center, Council Bluffs, IA, 01/01/09, 01/01/13, Responsible for cleaning resident rooms/deep cleaning., Ensured common areas were cleaned., Ran the auto scrubber and buffed hallways., Worked in the laundry a few days a week., High School Diploma, 01/01/XX, 01/01/XX, Some college, 01/01/XX, 01/01/XX, Creativity, Leadership, Organization, Problem solving, Teamwork