Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Pectol

Washington,UT

Summary

Dependable team lead with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Team Leader

Walmart
Washington, UT
11.1998 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.

UPC Clerk

Walmart
  • Operated cash register to process cash, check, and credit card transactions.
  • Generated daily reports of sales activity for management review.
  • Prepared deposits according to established procedures.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Communicated with customers and employees to answer questions or explain information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Education

High School Diploma -

Pine View High School
Saint George, UT
05-1996

Some College (No Degree) - Architectural Drafting Technology

Salt Lake Community College
Salt Lake City, UT

Skills

  • Documentation And Reporting
  • Cash Handling
  • Work Planning
  • Shift Scheduling
  • Team Supervision
  • Issue Resolution
  • Sales expertise
  • Work Planning and Prioritization
  • Problem-Solving
  • Attention to Detail
  • Leadership

Timeline

Team Leader

Walmart
11.1998 - Current

UPC Clerk

Walmart

High School Diploma -

Pine View High School

Some College (No Degree) - Architectural Drafting Technology

Salt Lake Community College

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Heather Pectol