Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Pedigo

Santee,CA

Summary

I am not a robot. Highly tenured hospitality professional with a trailblazing course for acquiring all the skills required to excel in any hospitality environment. A three year dive into a new industry has deepened a craving to return home and focus on developing and motivating new members in the greatest profession on the planet.

Overview

18
18
years of professional experience

Work History

Sales - Roofing Consultant

Resilient Roofing
10.2020 - Current
  • Selling at the highest price point in an extremely competitive industry by hearing and understanding customers needs. Consistent winner in most sales contests over the past three years. Establishing, maintaining, and growing customer relationships, 85% travel, 15% in office. Ability to communicate and empathize with people from a variety of backgrounds.

Server

Greystone Steakhouse
01.2021 - 07.2023

Employed concurrently with Resilient Roofing

Steakhouse specializing in Napa Cabernets, A-5 wagyu and dry ageing with an emphasis on selling

Manager

Water Grill
01.2019 - 07.2020

Managing a $4-6 million annual revenue restaurant in the Gaslamp. The greatest challenge was anticipating business levels and staffing appropriately. These needs were met by looking at historical data and staying up to date on local events. Helped execute banquets by acting as the bridge between event manager and service/kitchen staff. Proudest of taking new crew members and developing them into successful professionals.

Manager

Urban Solace/Solace and the Moonlight Lounge
10.2016 - 01.2019
  • Payroll, events management, service manager, Hiring and organizing training for new staff

Server

Juniper and Ivy
02.2014 - 10.2015
  • High sales, high volume avant garde cuisine in a chef driven setting, top sales in dessert wines

Server

CoquetaSF, Range Restaurant
02.2012 - 01.2014

Michelin rated, James Beard nominated, celebrity chef environments. Competitors on a world stage.

Server

Mandarin Oriental Hotel Group
01.2011 - 02.2012

Luxury hotel with extensive hospitality training

Server

Studio Diner
01.2006 - 02.2011

Where my love of food and service was born. Extremely busy, fast, casual, Food Network Star, promoted from food runner to server to supervisor with occasional manager duties. Oversaw teams of 15+

Education

CS - Wine Service

Master Court of Sommeliers
N/A
12.2015

Skills

  • Fine Dining
  • Wine
  • Hospitality
  • Communicating with diverse backgrounds
  • Corporate environment
  • Luxury hotel
  • 5 star experience
  • Michelin and James Beard
  • Management
  • Leadership
  • Sales driven
  • Microsoft Excel
  • POS systems
  • Interpreting data
  • Developing staff
  • Quick pace

Timeline

Server

Greystone Steakhouse
01.2021 - 07.2023

Sales - Roofing Consultant

Resilient Roofing
10.2020 - Current

Manager

Water Grill
01.2019 - 07.2020

Manager

Urban Solace/Solace and the Moonlight Lounge
10.2016 - 01.2019

Server

Juniper and Ivy
02.2014 - 10.2015

Server

CoquetaSF, Range Restaurant
02.2012 - 01.2014

Server

Mandarin Oriental Hotel Group
01.2011 - 02.2012

Server

Studio Diner
01.2006 - 02.2011

CS - Wine Service

Master Court of Sommeliers
Heather Pedigo