Hi, I’m
Heather Pelican
Lafayette,LA
Summary
Dedicated [Office receptionist] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 23 years of experience managing daily administrative support tasks and operations in the Anesthesia industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
34
years of professional experience
Work History
High Plains Anesthesia LLC
Secretary/Office Mnanger
03.2000 - 05.2024
Job overview
- Responsible for billing hospitals, HMO’s and patients for services provided
- Basic computer knowledge
- Excellent attention to detail
- Multitasking and time management skills
- Problem solving and critical thinking
- Strong interpersonal skills.
Debra’s Home Care
CNA
05.1998 - 02.2000
Job overview
- Conduct comprehensive review of patient’s histories, exams, and records
- Provide variety of healthcare services, such as health assessments, help with daily ADL’S, provide some point of care testing, delivering sensitive materials to medical labs.
Don’s Super Market
Store Manager
06.1990 - 05.1998
Job overview
- Recommended sales or special offer items on a regular basis
- Performed restocking and inventory checks for all food departments
- Maintained and updated shift work and employee paperwork
- Transport food items to various grocery departments
- Monitored food expiration dates for proper rotation and removal.
Education
University of Phoenix
Bachelor's degree in Psychology
05.2024
University Overview
Currently attending the University looking to graduate this April with a Bachelor's degree in Psychology and from there will go on to acquire a Master’s Degree in Psychology as well.
Med Certs
Phlebotomy
11.2023
Skills
- Active listening
- Communication
- Customer service
- Interpersonal skills
- Computer skills, such as proficiency in Microsoft Office or Adobe Photoshop and Excel
- Leadership
- Management
- Problem-solving
- Time management skills
- Transferable skills, such as adaptability, negotiation, or collaboration
- Verbal and written communication
- Customer Service
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
Personal Information
Title: Secretary, / Receptionist
Awards
- Inducted into National Honor Society
- Made the Dean’s List for the 2022-2023 school year
Projects
Helping the Homeless in Mexico, Liberal, Kansas, Worked closely with community members to rid themselves of unwanted clothing and ship the clothing to the Mexican people who had nothing.
Languages
English
Spanish
Full Professional
Timeline
Secretary/Office Mnanger
High Plains Anesthesia LLC
03.2000 - 05.2024
CNA
Debra’s Home Care
05.1998 - 02.2000
Store Manager
Don’s Super Market
06.1990 - 05.1998
University of Phoenix
Bachelor's degree in Psychology
Med Certs
Phlebotomy
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