Heather Petrillo
Machias,NY
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Lils Deli
Machias, NY
09.2017 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Bachelor of Arts - Management
Houghton College
Houghton, NY05.2011
Skills
- Portfolio Management
- Annual Planning
- Leadership and People Development
- Employee Motivation and Performance
- Change and Growth Management
- Intuit QuickBooks
- Accounts Payable and Accounts Receivable
- Finance and Accounting Operations
- Labor Relations
- Insurance Recommendation
- Reducing Costs
- Bathroom Remodeling
- Supplier Relations
Timeline
Owner/Operator
Lils Deli
09.2017 - Current
Bachelor of Arts - Management
Houghton College
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