Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Phillips

Bloomingdale,OH

Summary

Experienced in inventory management known for effectively and ensuring timely deliveries. Focused on team collaboration and achieving results, adaptable to changing needs. Skilled in inventory management and problem-solving, reliable and flexible.

Overview

9
9
years of professional experience

Work History

Kitchen Manager

White Bear
11.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Dispatcher

Checker Cab Company
06.2019 - 05.2021
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to pick up and drop off clients in timely manner.
  • Directed dispatching, routing, and tracking of clients.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Scheduled appointments.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Ensured compliance with local, state, and federal regulations related to emergency communications.
  • Maintained high levels of confidentiality and discretion with sensitive information.

Receiver

Tractor Supply Company
04.2016 - 12.2019
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Restocked products and rotated items according to standard procedures.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Established strong relationships with vendors, leading to improved order accuracy and delivery times.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Education

Certification As Phlebotomy Technician (CPT) - Phlebotomy

Ohio Phlebotomy Training Center
Steubenville, OH
06-2023

Certificate of Technical Studies - Conservation

Penn Foster Career School
Scranton, PA
06-2021

Skills

  • Multitasking and organization
  • Customer service
  • Inventory management
  • Staff supervision
  • Safety conscious
  • Attention to detail
  • Problem-solving
  • Strong Work ethic
  • Conflict resolution
  • First aid
  • Critical thinking
  • Proficient in Microsoft Office

Timeline

Kitchen Manager

White Bear
11.2023 - Current

Dispatcher

Checker Cab Company
06.2019 - 05.2021

Receiver

Tractor Supply Company
04.2016 - 12.2019

Certification As Phlebotomy Technician (CPT) - Phlebotomy

Ohio Phlebotomy Training Center

Certificate of Technical Studies - Conservation

Penn Foster Career School

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