Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Porterfield

Plainview,AR

Summary

Recent graduate with foundational knowledge in nursing and hands-on experience gained through academic program and clinicals. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience

Work History

Lead House Parent

Haven Home
04.2021 - 02.2022
  • Took daily vitals of residents and monitored for any illnesses. Reported any abnormal findings to managing staff promptly.
  • Safely administer daily medications to residents and chart medication administration.
  • Followed care plan and goal requirements for each resident and evaluated outcomes to either continue or revise the goals.
  • Prepared scheduled meals for the residents.
  • Developed strong rapport with residents through active listening, empathy, and effective problem-solving skills.
  • Maintained accurate records of resident information, sign-in/out logs, incident reports, and other relevant documentation as required.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Money Handler

Plainview Superette
06.2015 - 07.2021


  • Maintained a clean and organized work area, adhering to company standards for safety and professionalism.
  • Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Troubleshot issues with payment devices or registers quickly to minimize disruption in customer flow.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Certificate of Technical Studies - Licensed Practical Nurse

University Of Arkansas Community College
Morrilton, AR
12-2024

High School Diploma -

Two Rivers School District
Plainview, AR
05-2012

Skills

  • Safety awareness
  • Effective Communication
  • Health Guidance
  • Teamwork and collaboration
  • Multitasking Abilities
  • HIPAA compliance
  • Mental health awareness
  • Dementia care
  • Safety standards and compliance
  • Wound care
  • Resident supervision
  • Incident reporting
  • Ambulation assistance

Timeline

Lead House Parent

Haven Home
04.2021 - 02.2022

Money Handler

Plainview Superette
06.2015 - 07.2021

Certificate of Technical Studies - Licensed Practical Nurse

University Of Arkansas Community College

High School Diploma -

Two Rivers School District
Heather Porterfield