Summary
Overview
Work History
Education
Skills
Timeline
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Heather Provencher

Pelham,NH

Summary

Dynamic Cyclotron Engineer with a proven track record at SOFIE, excelling in system troubleshooting and process improvement. Expert in optimizing accelerator beam parameters to enhance isotope yield, while fostering collaboration among multidisciplinary teams. Strong critical thinking skills and a commitment to safety protocols ensure compliance and operational excellence.

Experienced with applying engineering principles to real-world problems, leading to impactful solutions. Utilizes analytical skills and technical knowledge to enhance operational efficiency. Track record of effective team collaboration and project completion.

Professional maintenance expert prepared for leadership roles, offering significant experience in facility management. Skilled in preventive maintenance, troubleshooting, and safety compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with proven ability to enhance operational efficiency and reduce downtime.

Experienced with diagnosing and repairing mechanical systems. Utilizes preventive maintenance strategies to reduce equipment failure and extend asset life. Knowledge of safety regulations and compliance, ensuring secure working environment.

Professional maintenance specialist with strong technical skills in equipment repair, preventative maintenance, and troubleshooting. Known for reliability, adaptability, and collaborative approach to ensure operational efficiency. Adept at working with team to achieve high standards and deliver consistent results in dynamic environments. Skilled in diagnostics, safety protocols, and machinery optimization.

Overview

12
12
years of professional experience

Work History

Cyclotron Engineer

SOFIE
04.2024 - Current
  • Operate, monitor, and maintain cyclotron systems to produce medical and research isotopes, ensuring compliance with safety and regulatory standards.
  • Calibrate and optimize accelerator beam parameters (energy,current,focusing) to maximize isotope yield and system efficiency.
  • Conduct preventative and corrective maintenance on cyclotron equipment, RF systems, vacuum pumps, power supplies, and target stations.
  • Collaborate with medical physicists, radiochemistry, and radiation safety officers to coordinate daily operations and troubleshooting system performance issues.
  • Maintain detailed logs of beam performance,irradiation runs, and maintain activities for quality assurance and regulatory documentation.
  • Develop and implement safety protocols to minimize radiation exposure and ensure ALARA compliance.
  • Support research projects involving beam physics, targetry development, and novel radioisotope production.
  • Train Jr. engineers and operators on cyclotron operation, radiation safety and emergency procedures.
  • Beam tuning, irradiation scheduling, isotope production, (PET/SPECT), high voltage power supplies, central region adjustments, foil changes, collimator rebuilds, ion source rebuilds, pumps and motor rebuilds, soldering diodes onto motors, cooling systems, target rebuild and replacements, PLC controls, 3-D printing parts, data aquisition, radiation detectors, beam diagnostics and signal analysis.
  • Manipulator arm rebuilds, use of software, RSO responsibilities. Anything mechanical. Filter replacements.


Maintenance Mechanic

Can-One
01.2023 - 02.2024
  • Diagnosed and repaired mechanical issues in various equipment, ensuring optimal performance.
  • Conducted routine maintenance checks to identify potential problems and minimize downtime.
  • Operated hand tools and power tools safely and efficiently to complete repair tasks.
  • Collaborated with team members to troubleshoot complex machinery malfunctions effectively.
  • Implemented preventive maintenance schedules, enhancing equipment reliability and longevity.
  • Assisted in the installation of new machinery, following safety protocols and specifications.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Communicated effectively across departments regarding upcoming maintenance plans or urgent repairs needed, fostering a collaborative work environment.
  • Expedited emergency repair situations, minimizing production delays due to unforeseen breakdowns or malfunctions.
  • Inspect and fix all types of machinery mechanical systems, hydraulic and pneumatic, HVAC systems,

pumps, motors, blowers, conveyors.

  • Lubricate, adjust, calibrate, tighten bolts, belts, chains, bearings, make hydraulic hosing.
  • Replace wear parts,filters, belts, seals, gaskets, O-rings, before failure.
  • Clean and service equipment to maintain efficient operation.
  • Diagnosis mechanical, electrical, hydraulic,pneumatic, or control system malfunctions.
  • Using diagnostic tools, pressure gauges, multimeters, thermal imaging, calipers, manometers etc.
  • Reassemble equipment, disassemble equipment, perform alignments, balance, test-runs, and verify performance.
  • Handle emergency breakdowns and restore operations quickly and minimize downtime.
  • I built machines from the ground up, restored and refurbished everything.
  • Can use any power tools, mic welding, angle grinders, hammer drills, all power tools and hand tools.


Maintenance Manager

Carbon Composites
01.2021 - 01.2023
  • Supervised maintenance department for high-temperature carbon composites manufacturing operations.
  • Designed and implemented a CCMS to track repairs, inventory, and scheduling.
  • Managed furnace calibration, thermal controls, and safety compliances.
  • Over-saw and trained a multi-shift maintenance team, improving productivity by 25%.
  • Streamlined vendor coordination and spare parts inventory, cutting down down-time by 30%.
  • Oversaw daily maintenance operations to ensure optimal equipment performance and safety compliance.
  • Developed and implemented preventive maintenance schedules, reducing equipment downtime significantly.
  • Documentation control
  • Coordinated outside contracting
  • Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Managed a team of technicians, providing guidance and support for skill development and performance improvement.
  • Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
  • Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
  • Forecasted and reviewed maintenance budgets to establish cost-effective measures.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
  • Implemented energy-efficient solutions to reduce operating costs and environmental impact.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Sr. Maintenance Mechanic

Cirtec Medical
01.2019 - 01.2021
  • Worked in a cleanroom environment and maintained and repaired sputter machines, vacuum depositions, and all cleanroom manufacturing equipment.
  • Executed electrical diagnostics and PLC troubleshooting for precision medical device systems.
  • Worked on and fixed cryogenic pumps,mechanical, electrical, pneumatic, hydraulic, and control system issues.
  • Worked with CMMS systems
  • Diagnosed and repaired mechanical systems to minimize downtime and ensure operational efficiency.
  • Repair and or replaced defective parts,sensors,wiring,drives,motors, actuators, valves, cooling systems, pumps, motors, pulleys, belts,
  • Aligned, tested and verified functionality
  • followed blue prints and manuals.
  • Maintained facilities support systems, HVAC, compressed air, vacuum, chillers,plumbing, electrical panels, high voltage 480 live, lighting, exhaust
  • ordered parts, managed vendors, track lead times, monitor usage.
  • On call schedule implemented
  • Rapidly assessed and implemented temporary or permanent fixes to restore operations.
  • Strong skill set of using all hand and power tools.
  • Experienced with automation, plcs, servo drives, robotics, motion control systems.
  • Regular P.m's


Lead Maintenance Mechanic

P&G Gillette
01.2014 - 01.2019
  • Led troubleshooting and repair of complex production machinery to minimize downtime.
  • Supervised maintenance team in implementing preventive maintenance schedules for optimal equipment performance.
  • Trained junior mechanics on safety protocols, equipment handling, and best practices for mechanical repairs.
  • Developed and refined maintenance processes to enhance operational efficiency and reduce equipment failure rates.
  • Led mechanical team in maintaining automated packaging and production lines.
  • Oversaw preventative maintenance scheduling, root cause analysis, and process improvement.
  • Assisted with new machinery installation, commissioning, and integrating with existing systems.
  • Oversaw a small crew of 20 people.
  • Implemented safe guards
  • Maintained, troubleshooting skills, repairing, and optimizing mechanical, electrical, hydraulic, pneumatic, and control systems in a high volume, high speed consumer goods manufacturing environment.
  • Worked on injection molding machines, robotics, automation.
  • Preventative and regular maintenance on production machines, packaging equipment, converting lines, material handling systems, ancillary systems of al caliper.

Education

Bachelor of Science - Electrical Engineering

Southern New Hampshire University
Hooksett, NH
05-2028

Skills

  • Critical thinking
  • System troubleshooting
  • Engineering documentation
  • Root-cause analysis
  • Time management
  • Quality control
  • Electrical systems
  • Process improvement
  • Control systems
  • Fluid mechanics
  • Engineer
  • Supervisor

Timeline

Cyclotron Engineer

SOFIE
04.2024 - Current

Maintenance Mechanic

Can-One
01.2023 - 02.2024

Maintenance Manager

Carbon Composites
01.2021 - 01.2023

Sr. Maintenance Mechanic

Cirtec Medical
01.2019 - 01.2021

Lead Maintenance Mechanic

P&G Gillette
01.2014 - 01.2019

Bachelor of Science - Electrical Engineering

Southern New Hampshire University