Heather Provencher
Lake Alfred,FL
Summary
I am a strong willed person that has great determination and motivation to excel in all areas. Dynamic Cyclotron Engineer with a proven track record at Sofie excelling in system troubleshooting and process improvement. Expert in optimizing accelerator beam parameters to enhance isotope yield, while fostering collaboration among multidisciplinary teams. Strong critical thinking skills and a commitment to safety protocols ensure compliance and operational excellence.
Experienced with applying engineering principles to real-world problems, leading to impactful solutions. Utilizes analysis skills and technical knowledge to enhance operational efficiency. Track record of effective team collaboration and project completion.
Professional Maint. expert prepared for leadership roles, offering significant experience in facility management. Skilled in preventive maint., troubleshooting, and safety compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with proven ability to enhance operational efficiency and reduce downtime.
Experience with diagnosing and repairing mechanical systems. Utilizes preventative maint. strategies to reduce equipment failure and extend asset life. Knowledge of safety regulations and compliance, ensuring secure working environment.
Professional maint. specialist with strong technical skills in equipment repair, preventative maint and troubleshooting. Known for reliability, adaptability and collaborative approach to ensure operational efficiency. Adapt at working with team to achieve high standards and deliver consistent results in dynamic environments. Skilled in diagnostics, safety protocols, and machinery optimizations.
Overview
12
12
years of professional experience
Work History
INTA Electrical Maintenance Technician
Valpak
Saint Petersburg Fl
11.2025 - Current
- Conducted routine inspections on electrical systems to ensure optimal functionality and safety compliance.
- Assisted in troubleshooting electrical malfunctions, identifying issues, and implementing effective solutions.
- Operated diagnostic tools and equipment to assess system performance and detect potential failures.
- Collaborated with team members to maintain machinery, enhancing operational efficiency and minimizing downtime.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Disconnected and removed motors and pumps.
- Operated variety of power tools and hand tools.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers, and dial indicators.
- Documented maintenance activities and repairs accurately in logbooks for future reference and compliance audits.
- Performed root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Collaborated with engineering teams to design, install, and commission new equipment, ensuring optimal performance.
- Enhanced equipment reliability by performing regular maintenance and troubleshooting electrical systems.
- Troubleshooting and replacing Motors, belts, pumps, chains, airlines, plcs, switches, proximity's, limit, safety circuits, e-stops, bearings, rollers, blowers, conveyors, contactors, relays, new wiring, drives, robotics, automation, AGV'S, etc.
- Working with pneumatics, hydraulics and electrical systems
- rebuilds and installation of new equipment
Cyclotron Engineer
SOFIE
Haverhill, MA
04.2024 - 11.2025
- Developed and tested prototypes to enhance product functionality and reliability.
- Collaborated with cross-functional teams to ensure project specifications were met effectively.
- Analyzed system performance data to identify areas for improvement and optimization.
- Implemented design changes based on user feedback to improve overall user experience.
- Operate, monitor, and maintain cyclotron systems to produce medical and research isotopes, ensuring compliance with safety and regulatory standards.
- Calibrate and optimize accelerator beam parameters (energy,current,focus) to maximize isotope yields and system efficiency.
- Conduct preventative and corrective maintenance on cyclotron equipment, RF systems, vacuum pumps, power supplies, and target stations.
- Collaborate with medical physicists, radiochemistry, and radiation safety officers to coordinate daily operations and troubleshooting system performance issues
- Maintain detailed logs of beam performance, irradiation runs, and maintain activities for quality assurance and regulatory documentation.
- Develop and implement safety protocols to minimize radiation exposure and ensure ALARA compliance.
- Support research projects involving beam physics, targetry, development, and novel radioisotope production.
- Train Jr. engineers and operators on cyclotron operations, radiation safety and emergency procedures.
- Beam tuning, irradiation scheduling, isotope production, (PET/SPECT) high voltage power supplies, central region, adjustments, foil changes, collimator rebuilds, ion source rebuilds, pumps and motor rebuilds, soldering diodes and other electrical components to boards motors etc, cooling systems, target rebuild and replacements, PLC controls, circuit board replacements and fixing, 3-D printing parts, data acquisition, radiation detectors, beam diagnostics, and signal analysis.
- Manipulator arm rebuilds, use of software's, RSO responsibilities, filter replacements etc.
- fixing and troubleshooting hydraulic systems, pneumatics, electrical, AC, DC, RF, high and low voltage.
Maintenance Technician
Can-One USA
Nashua, NH
01.2023 - 02.2024
- Conducted preventive maintenance on production equipment to ensure optimal performance and minimize downtime.
- Diagnosed and repaired mechanical issues in machinery, enhancing efficiency of operations.
- Collaborated with team members to streamline maintenance processes, improving workflow consistency.
- Monitored inventory levels of maintenance supplies, ensuring timely replenishment for uninterrupted operations.
- Operating of all hand tools and power tools for the job and task at hand.
- implemented preventative maintenance schedules , enhancing equipment reliability and longevity.
- assisted in the installation of new equipment, machinery, following safety protocols and specifications.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Communicated effectively across departments regarding upcoming maintenance plans or urgent repairs needed fostering a collaborative work environment.
- Expedited emergency repair situations, minimize production delays due to unforeseen breakdowns or malfunctions.
- Inspect, troubleshoot and fix all type of machinery mechanical, electrical, hydraulics, pneumatics, HVAC systems, pumps, motors, blowers, conveyors etc.
- Lubricate, grease, adjust, calibrate, tighten bolts, belts, chains, replace bearings, use a press as well, make hydraulic hosing, replaced worn parts, filters, seals, gaskets,, o-rings, before failure.
- I built machines from the ground up, restored, and refurbished everything as this was a start-up company.
- operation of cranes, high-lows, forklifts, pallet jacks as well as fixing them if needed.
Maintenance Manager
Carbon Composites
Leominster, MA
01.2021 - 01.2023
- Led maintenance team to ensure optimal equipment performance and reliability.
- Developed and implemented preventive maintenance programs to minimize downtime.
- Oversaw budget management for maintenance operations, optimizing resource allocation.
- Collaborated with engineering teams to improve machinery efficiency and safety standards.
- Supervised maintenance Dept. for high-temp carbon composites manufacturing operations.
- Designed and implemented a CCMS to track repair, inventory, and scheduling. (M-Pulse) as well as SAP
- Managed furnace calibration, thermal controls, and safety compliances.
- Over-saw and trained multi-shift maintenance teams, improving productivity by 25%.
- Streamlined vendor coordination and spare parts inventory, cutting down-time by 30%.
- Oversaw daily maintenance operations to ensure optimal equipment performance and safety.
- Developed Preventative maint, schedules
- Documentation control
- Coordinated outside contracting
- Led the successful completion of major facility upgrade projects while adhering to budget constraints and timelines.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Managed a team of techs providing guidance and support for skill development and performance improvement.
- Promoted a culture of continuous improvement within the main. team by encouraging open communication, problem solving initiatives, and employee engagement activities.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Forecasted and reviewed maint. budgets to establish cost effective measures.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Conducted regular inspections to identify potential issues and implement corrective actions.
Sr. Maintenance Tech
Cirtec Medical
Lowell, MA
01.2019 - 01.2021
- Led preventive maintenance initiatives to enhance equipment reliability and reduce downtime.
- Mentored junior technicians, fostering skill development and promoting best practices in maintenance procedures.
- Implemented process improvements that increased operational efficiency and streamlined workflow within maintenance team.
- Conducted root cause analysis for equipment failures, developing strategies to prevent recurrence and ensure compliance with safety standards.
- Worked in a cleanroom environment and maintained and repaired sputter machines, vac systems, vac depositions, and all cleanroom manufacturing equipment.
- Executed electrical diagnostics and PLC troubleshooting for precision medical device systems.
- Worked on and fixed cryogenic pumps, all mechanical, electrical, pneumatic, hydraulic, and controls system issues.
- Worked with CCMS systems
- Minimized downtime and ensured operation efficiency with making fast repairs.
- Aligned, tested and verified functionality.
- Followed blueprints schematics and manuals.
- Repaired or replaced defective parts some of which were , pumps, motors, drives, sensors, wires, pulleys, belts, actuators, valves, cooling systems, etc.
- High voltage
- Highly experienced in all systems and automation, PLC'S, servos, robotics, motion control systems.
- P.M's
Lead Maintenance Technician
P&G Gillette
South Boston Ma
01.2014 - 01.2019
- Led troubleshooting and repair of production equipment, enhancing operational efficiency.
- Implemented preventive maintenance schedules, reducing downtime and improving reliability.
- Trained and mentored junior technicians on safety protocols and best practices.
- Coordinated with cross-functional teams to ensure seamless production processes.
- Conducted root cause analysis for recurring issues, driving continuous improvement initiatives.
- Managed inventory of maintenance supplies, optimizing resource allocation and cost control.
- Supervised technicians and assigned responsibilities.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Maintained, troubleshooting skills, repairs, and optimized mechanical, electrical, hydraulic,pneumatic, and control systems in a high volume, high speed consumer goods manufacturing enviroment.
- Oversaw a small crew of 20 people
- Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
- Completed necessary ISO documentation and records to show compliance.
- Contributed to cost savings initiatives by identifying opportunities for repair instead of replacement, extending the lifespan of critical machinery.
Education
G.E.D -
Department of Education
Framingham, MassachusettsBachelor of Science - Electrical Engineering
Southern New Hampshire University
Hooksett, NH05-2029
Skills
- Preventive maintenance
- Troubleshooting Expertise
- Equipment Maintenance and Repair
- Malfunction troubleshooting
- Mechanical Expertise
- Self-starter
- Efficient Issue troubleshooting
- Coordination
- Schedule management
- Employee training
- Performance monitoring
- Work assignment delegation
- Invoice verification
- Work planning
- Problem-solving
- Strong communication
- Audit reporting
- Process analysis
- Safety compliance
- Multitasking
- Electrical troubleshooting
- Variable frequency drives
- Electrical safety
- Electrical testing
- Root cause analysis
- Time Management
- Process Improvement
- Engineer
- Supervision
Middle Initial
H
Timeline
INTA Electrical Maintenance Technician
Valpak
11.2025 - Current
Cyclotron Engineer
SOFIE
04.2024 - 11.2025
Maintenance Technician
Can-One USA
01.2023 - 02.2024
Maintenance Manager
Carbon Composites
01.2021 - 01.2023
Sr. Maintenance Tech
Cirtec Medical
01.2019 - 01.2021
Lead Maintenance Technician
P&G Gillette
01.2014 - 01.2019
G.E.D -
Department of Education
Bachelor of Science - Electrical Engineering
Southern New Hampshire University