Open To Work
Heather R. Cordray
Administrative Assistant
Falmouth,KY
Summary
Detail-oriented and organized Administrative Assistant with years of experience in data entry, vendor relations and office management.
Proficient in several different office software/tools, with a proven track record of effective communication, multitasking to meet diverse administrative needs, improving efficiency and streamlining processes. Adept at handling confidential information, managing correspondence, and providing excellent customer service in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Darling Ingredients Inc - Jay Gee Manufacturing
01.2016 - Current
- Office Management and Organization
- Data Entry and Records Maintenance
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Proficiency in Microsoft Office, Outlook, E2Shop, AP Portal invoicing
- Trained new staff on office procedures and software applications, fostering a supportive environment.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Intake Specialist/Billing Clerk
Ethos Laboratories
11.2014 - 10.2015
- Conducted initial assessments to determine client needs and eligibility for services.
- Managed intake documentation, ensuring accuracy and compliance with regulatory standards.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Verified accuracy of billing data and corrected discrepancies.
Office Manager
Hart Plumbing Company, Inc.
01.2009 - 01.2014
- Proficient in QuickBooks Quantum, Excel, Word, Outlook, and PowerPoint Programs
- Excellent communication and interpersonal skills
- In charge of recruitment, hiring, training, & development
- Employee Relations
- Payroll, Accounts Payable, Accounts Receivable
- Vendor Relations
Education
Associate Degree - Business Management
Southern Ohio College
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Time management
- Purchase orders organization
- Confidential document control
- Data management
- Meticulous attention to detail
- Invoice processing
- Microsoft Excel
Timeline
Administrative Assistant
Darling Ingredients Inc - Jay Gee Manufacturing
01.2016 - Current
Intake Specialist/Billing Clerk
Ethos Laboratories
11.2014 - 10.2015
Office Manager
Hart Plumbing Company, Inc.
01.2009 - 01.2014
Associate Degree - Business Management
Southern Ohio College
Similar Profiles
Jorge RivasJorge Rivas
Laborer at Darling Ingredients IncLaborer at Darling Ingredients Inc
Hunter WynnHunter Wynn
Lab Assistant at Darling Ingredients IncLab Assistant at Darling Ingredients Inc
Cassie MarcouxCassie Marcoux
Senior Executive Administrator/ Transportation Specialist at Darling Ingredients, formally known as, Valley ProteinsSenior Executive Administrator/ Transportation Specialist at Darling Ingredients, formally known as, Valley Proteins
Samantha ColvinSamantha Colvin
Registered Nurse at Personal Touch Home Health CareRegistered Nurse at Personal Touch Home Health Care
Briana FryBriana Fry
Community Relationship Manager at Horace Mann InsuranceCommunity Relationship Manager at Horace Mann Insurance