Heather Ramirez
Hayward,USA
Summary
Experienced Order Filler and Packer with a talent for efficiently filling customer orders and transporting them to staging and shipping areas. Prioritizes safety, security, and quality assurance. Diligent Hand Packer who excels at managing high-volume, physically demanding tasks. Demonstrates exceptional physical endurance, teamwork aptitude, and communication proficiency. Committed to exceeding production targets and ensuring optimal customer satisfaction consistently.
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
21
21
years of professional experience
Work History
Order Picker
Randstad
07.2024 - 11.2024
- Moved orders to and from packing and shipping areas to facilitate fulfillment.
- Marked containers with labeling and stocked shelves to organize products.
- Assembled orders into shipping containers to fill order tickets.
- Used repetitive motions to work at consistently fast pace.
- Cleaned work area to foster safe environment.
- Picked proper items and quantities according to pick lists.
- Used labeling software and specialized printers to generate and print product labels.
- Met volume goals by quickly completing orders.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Excellent communication skills, both verbal and written.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Cashier
Walmart
07.2023 - 01.2024
- Processed cash register transactions on POS and provided correct change.
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Cleaned and sanitized checkouts and other high-touch surfaces.
- Balanced cash drawers at shift beginning and end.
- Maintained clear checkout area for tidy presentation.
- Adhered to cash handling policies and procedures.
- Kept up high pace to minimize customer wait times at checkout.
- Returned non-purchased products to shelves, maintaining strong visual merchandising.
- Resolved conflicts with customers and looked for opportunities to improve satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Teacher's Assistant
Union City Christian Academy
03.2018 - 06.2023
- Assisted lead teacher with grading assignments, maintaining records and preparing for class sessions.
- Supported students' academic progress by providing one-on-one attention to help guide learning and comprehension.
- Assisted classroom teachers with maintaining inventory, organizing educational materials and preparing instructional documents.
- Supervised children to maintain classroom safety and order during short teacher absences.
- Reinforced classroom rules, maintaining order and supervising student behavior.
- Taught students about positive social behaviors and skills for building relationships with others.
- Attended to care of students, including special needs individuals.
- Set up bulletin boards, classroom decorations and learning support materials.
- Enforced administrative policies on behavior and social interactions in accordance with internal and regulatory guidelines.
- Helped outside of classroom to monitor and protect students, assisting with bus loading and unloading and in cafeteria.
- Checked, evaluated and graded tests, homework and other student assignments.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Order Picker
Rock Island Packing
03.2005 - 06.2006
- Pulled merchandise from stock to load onto pallets.
- Marked containers with labeling and stocked shelves to organize products.
- Moved orders to and from packing and shipping areas to facilitate fulfillment.
- Loaded, unloaded and sorted products to facilitate general warehouse functions.
- Cleaned work area to foster safe environment.
- Assembled orders into shipping containers to fill order tickets.
- Used repetitive motions to work at consistently fast pace.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Excellent communication skills, both verbal and written.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Meat Packer
Dav N Rock
07.2003 - 06.2004
- Manually packed fresh and frozen product according to customer specifications.
- Cleaned and sanitized work stations, machinery and shop floor area according to organizational and regulatory mandates.
- Maintained count of inventory and stock to assist reordering processes.
- Weighed meats and tagged containers with weight and contents of each box.
- Assessed quality of meat products to maintain highest standards for quality.
- Cleaned, sliced, and sectioned carcasses for planned processing.
- Assembled and tore down equipment in work area at beginning and end of shifts.
- Reviewed deliveries against invoices for damage, quality and accuracy.
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Ensured meat quality by properly storing and rotating products according to established guidelines.
- Counted stock and recorded for inventory recordkeeping.
Education
GED -
Iowa Dept. of Education
Davenport, IA07.2007
Skills
- Warehouse safety
- Boxing and labeling
- RF gun operation
- Heavy lifting
- Pick lists
- Time management
- Work order processing
- Order ticket reading
- Order filling
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Cleanliness standards
- Food preparation
- Order taking
- Cash handling expertise
- Kitchen support
- Cleaning techniques
- Verbal and written communication
- Guest experiences
- Hygiene practices
- Supply restocking
- Food presentation
- Operational standards
- Food safety measures
- Menu memorization
- Table setting
- Liquor law compliance
- Food safety
- Email and phone orders
- Table service
- Salad and sandwich assembly
- Food safety procedures
- Strong work ethic
- Customer service
- Cash handling
- Exceptional customer service
- Order management
- Order accuracy
- Guest engagement
- Hospitality service expertise
- Service prioritization
- Professional appearance
- Dining area maintenance
- Ordering procedures
- Food running
- High volume dining
- Bill computation
- Task prioritization
- Guest seating
- Check payment processing
- Product packing
- Packing and shipping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
Timeline
Order Picker
Randstad
07.2024 - 11.2024
Cashier
Walmart
07.2023 - 01.2024
Teacher's Assistant
Union City Christian Academy
03.2018 - 06.2023
Order Picker
Rock Island Packing
03.2005 - 06.2006
Meat Packer
Dav N Rock
07.2003 - 06.2004
GED -
Iowa Dept. of Education
Similar Profiles
Dezerae LittleDezerae Little
Tier 2 Benefits Specialist at RandstadTier 2 Benefits Specialist at Randstad
Christie StrazzellaChristie Strazzella
Client Success for Vanguard at RandstadClient Success for Vanguard at Randstad
Mahek AnandMahek Anand
Senior Recruitment Consultant at RandstadSenior Recruitment Consultant at Randstad
Maria Bautista SanchezMaria Bautista Sanchez
Packer at RandstadPacker at Randstad
Hargun BhullerHargun Bhuller
Babysitter at FamilyBabysitter at Family