Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Randolph

Pea Ridge,AR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Infant Teacher

Trucks And Tiaras Learning Center
Bentonville, AR
05.2021 - 09.2022
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Kept classroom and feeding areas clean, neat and safe.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Used proper sanitizing techniques for toys, surfaces and equipment.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.

General Manager

B’s Vape And Glass
Pea Ridge, AR
02.2018 - 01.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Certified Nursing Assistant

Legacy Village Assisted Living
Bentonville, AR
02.2017 - 06.2020
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Certified Nursing Assistant

Legacy Village Assisted Living Green House Homes
Bentonville, AR
07.2014 - 10.2016
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

High School Diploma -

Pea Ridge Manufacturing & Business Academy
Pea Ridge, AR
05.2016

Skills

  • Teaching Method Adaptations
  • Supervising Classroom Activities
  • Childcare Expertise
  • Volunteer Work Coordination
  • Clear and Direct Communication
  • Hiring and Onboarding
  • Focus and Follow-Through
  • Records Organization and Management
  • Electronic Recordkeeping
  • Vital Signs Collection
  • Observing Responses
  • Observation Documentation
  • Customer Service
  • Valid Driver's License
  • Time Management

Certification

  • CPR & First Aid/AED Certification [June 2021-June 2023]
  • CNA Certification [September 2020- September 2022]

Timeline

Lead Infant Teacher

Trucks And Tiaras Learning Center
05.2021 - 09.2022

General Manager

B’s Vape And Glass
02.2018 - 01.2021

Certified Nursing Assistant

Legacy Village Assisted Living
02.2017 - 06.2020

Certified Nursing Assistant

Legacy Village Assisted Living Green House Homes
07.2014 - 10.2016

High School Diploma -

Pea Ridge Manufacturing & Business Academy

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