Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Ranzenberger Haines

Waukesha,WI

Summary

Dedicated and well-qualified RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive, and proficient in routine care and emergency response. Brings multi-year record in field.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Registered Nurse

Rehabilitation Hospital of Wisconsin
Waukesha, WI
06.2024 - Current
  • Provided direct patient care and support during rehabilitation activities.
  • Assisted in developing individualized care plans for patients.
  • Monitored vital signs and reported significant changes to the healthcare team.
  • Coordinate therapy plan of care within nursing framework
  • Supported training of new nursing staff in hospital protocols and procedures.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.

Registered Nurse

Kensington Care and Rehabilitation
Waukesha, WI
07.2018 - Current
  • Provided direct patient care and support during rehabilitation activities.
  • Assisted in developing individualized care plans for patients.
  • Monitored vital signs and reported significant changes to the healthcare team.
  • Educated patients and families on recovery processes and safety measures.
  • Collaborated with interdisciplinary teams to enhance patient care strategies.
  • Documented patient progress and maintained accurate medical records.
  • Supported training of new nursing staff in hospital protocols and procedures.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Frequently utilized as supervisor

Unit Manager

Kensington Care and Rehabilitation
Waukesha, WI
11.2020 - 05.2021
  • Supervised daily operations of care units and staff activities.
  • Implemented care plans in accordance with resident needs and regulations.
  • Coordinated staff schedules to ensure adequate coverage and support.
  • Collaborated with healthcare professionals to improve resident outcomes.
  • Addressed resident concerns promptly to enhance satisfaction and well-being.
  • Facilitated team meetings to discuss updates and improve communication among staff.
  • Provided guidance, coaching, and mentoring to staff members.
  • Developed effective strategies to improve employee morale, motivation, and engagement.

Staff Nurse

Quality Home Health Care, Inc.
01.2007 - 12.2018
  • Primary nurse for multiple clients with quadriplegia diagnosis. Provided direct patient care in the patient homes and when clients were out of home to appointments or occasional hospital stays.
  • Provided medication management, respiratory care, ventilator care, wound care, IV therapy and bowel management routines.
  • Worked closely with nursing assistants, other licensed nurses, therapy providers and family members to provide quality continuous care not only medically but also providing laundry services, meal preparation and other personal care related services.

Nurse Intern and Registered Nurse

Waukesha Memorial Hospital (Prohealth Care)
Waukesha, WI
01.2003 - 10.2010
  • Worked as Nurse Intern and then RN once graduating Carroll University in Cardiac Care Unit.
  • Provided direct care to patients to ensure medication management/administration, providing pre and post op care to patients recovering from cardiac procedures or surgeries.
  • Communicated directly with cardiologists, other MD specialties, multiple other disciplines, as well as patient/families regarding status and current needs.
  • Able to perform and interpret various cardiac/vascular tests and labs.
  • Assisted nursing staff in patient care activities and daily routines.

Critical Care Technician

Waukesha Memorial Hospital (ProhealthCare)
Waukesha, WI
05.2000 - 01.2003
  • Monitored patient vitals and reported changes to nursing staff.
  • Assisted in patient mobility and personal care tasks.
  • Maintained cleanliness and organization of critical care equipment.
  • Documented patient information accurately in electronic health records.
  • Assisted nurses in critical care units by monitoring vital signs and providing patient care.

• Worked as Telemetry Technician during this

time as well

CNA- Medical/Surgical

Waukesha Memorial Hospital (Prohealth Care)
Waukesha, WI
10.1996 - 05.2000
  • Provided direct patient care and support in daily activities.
  • Assisted nursing staff with patient monitoring and vital sign checks.
  • Maintained cleanliness and safety of patient environments and equipment.
  • Helped patients with mobility and personal hygiene tasks as needed.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.

Education

BSN - Nursing

Carroll University
Waukesha, WI

Skills

  • Patient assessment
  • Medication administration
  • Vital sign monitoring
  • Infection control
  • Patient education
  • Interdisciplinary collaboration
  • Documentation management
  • Staff training
  • Team leadership
  • Critical thinking
  • Effective communication
  • Problem solving
  • IV and venipuncture certified
  • Direct patient care
  • G-tube care
  • Wound care
  • Medication and IV administration
  • Patient discharging
  • Precepting
  • Professional bedside manner
  • Family and patient support
  • Feeding pumps

Certification

Registered Nurse, 155552-30, Wisconsin Board of Nursing, 02/28/26, 08/22/06

Timeline

Registered Nurse

Rehabilitation Hospital of Wisconsin
06.2024 - Current

Unit Manager

Kensington Care and Rehabilitation
11.2020 - 05.2021

Registered Nurse

Kensington Care and Rehabilitation
07.2018 - Current

Staff Nurse

Quality Home Health Care, Inc.
01.2007 - 12.2018

Nurse Intern and Registered Nurse

Waukesha Memorial Hospital (Prohealth Care)
01.2003 - 10.2010

Critical Care Technician

Waukesha Memorial Hospital (ProhealthCare)
05.2000 - 01.2003

CNA- Medical/Surgical

Waukesha Memorial Hospital (Prohealth Care)
10.1996 - 05.2000

BSN - Nursing

Carroll University
Heather Ranzenberger Haines