Summary
Overview
Work History
Education
Timeline
Generic

Heather Rauls

Nashville,TN

Summary

Experienced with managing administrative duties and providing comprehensive support to teams. Utilizes organizational skills to ensure smooth operations and effective task completion. Track record of reliability and flexibility in dynamic work environments.

Overview

7
7
years of professional experience

Work History

General Assistant

Nashville Public Schools
08.2022 - Current
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
  • Responded to telephone, email and in-person customer inquiries.
  • Fostered a positive work environment through proactive problem-solving approaches.
  • Executed administrative tasks to maintain accurate records, documentation, and data entry.
  • Managed department and meeting room schedules and coordinated attendance to upcoming events.

PTO President

Nashville Public Schools
08.2018 - 08.2022
  • Coordinated successful volunteer recruitment drives, resulting in a more active and involved parent community.
  • Implemented systems for tracking meeting attendance and participation, improving overall accountability within the PTO organization.
  • Empowered committee chairs to successfully plan and execute their respective responsibilities, ensuring timely completion of goals.
  • Led fundraising efforts to raise significant funds for school programs and improvements.
  • Facilitated productive discussions during monthly meetings, leading to more efficient decision-making processes.
  • Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
  • Negotiated contracts with vendors for services at PTO events, securing competitive pricing while maintaining high quality standards.
  • Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
  • Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
  • Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

Education

Associate of Applied Science - Nursing

Oakland Community College
Auburn Hills, MI

Timeline

General Assistant

Nashville Public Schools
08.2022 - Current

PTO President

Nashville Public Schools
08.2018 - 08.2022

Associate of Applied Science - Nursing

Oakland Community College

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Heather Rauls