Summary
Overview
Work History
Education
Skills
Timeline
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Heather Renee

Heather Renee

Vidalia,LA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Expert in customer service and payment processing, achieving high accuracy levels in transactions. Adapted to flexible schedules, significantly improving store efficiency. Skilled in planning and organization, consistently exceeding quality goals by optimizing order fulfillment processes.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Walmart
12.2023 - 08.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.

Cashier

Fords Food Center
02.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Stocker

Dollartree
01.2018 - 09.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Stocked designated items on shelves, end caps and displays.

Cashier

Fat Mamas
01.2021 - 06.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Diploma - General Studies

Vidalia High School
Vidalia, LA
05.2007

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule
  • Payment Processing

Timeline

Personal Shopper

Walmart
12.2023 - 08.2024

Cashier

Fords Food Center
02.2023 - 10.2023

Cashier

Fat Mamas
01.2021 - 06.2022

Stocker

Dollartree
01.2018 - 09.2022

Diploma - General Studies

Vidalia High School

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Heather Renee