Heather Reyna
Fort Worth,TX
Summary
HRIS Workday Sr. Consultant, with extensive knowledge of Workday HCM, Talent & Performance, and Time & Absence. Skilled problem solver possessing excellent interpersonal and communication skills, attention to detail, and broad knowledge of process improvement. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Assocaite, Workday Analyst
SitusAMC
03.2022 - Current
- Configures system settings, user roles and security access within Workday HCM, Time and Absence, and Talent and Performance, according to client specifications.
- Configures business processes for HCM Time and Absence, Talent and Performance, as well as maintain validations and condition rules within the business processes.
- Configures HCM, Time and Absence, and Talent and Performance for Go Live and Launch.
- Assisted in developing project plans, timelines, deliverables and milestones related to Workday implementations.
- Responsible for maintaining existing system configuration, designing new configuration and developing core expertise in business process configuration related to assigned function.
- Analyzed business process flows and identified areas where automation could be implemented using Workday tools.
- Prepared training materials, conducted end-user training sessions on how to use the features of the new system.
- Develops a thorough understanding of the functional roadmap for assigned function as provided on Workday Community including functionality in the most current release as well as proposed functionality in the next feature release or a weekly service update.
- Identified opportunities for improvement in existing processes, systems based on industry trends, best practices.
- Provided technical support to customers regarding their issues with the system.
- Developed detailed functional designs for the implementation of Workday Human Capital Management solutions.
- Provided guidance on best practices for designing custom objects in Workday HCM, Time and Absence, and Talent and Performance.
- Maintains Workday worklets and dashboard content for HCM, Time and Absence, and Talent and Performance.
HRIS Workday Consultant
Santander Consumer USA
09.2017 - 03.2022
- Acts as Workday subject matter expert providing functional and technical guidance to HR teams
- Provides expert consulting, HRIS program and policy design, and identification of best practices of the HRIS function
- Provides support by researching and resolving complex issues, which includes reviewing and testing process flaws to support business needs
- Documents and maintains all system configurations, procedures, user documentation and system updates
- Conducts formal and informal training sessions regarding HRIS features and functionality
- Proactively identifies opportunities for system enhancements and engages and consults with functional owners providing detailed system-based options for resolving complex business process issues
- Manages and oversees implementation of Workday, which includes system upgrades, enhancements, and data integration, while ensuring data integrity and security
- Actively participates in annual HR projects (e.g., open enrollment, performance management, etc.) by leading and collaborating on the process / system design, configuration, testing and providing support post-launch
- Works collaboratively with HR team members, Payroll and Finance and other appropriate stakeholders to analyze current processes, identify new system functionalities, recommend, and implement changes
- Manage Workday system security ensuring users are granted appropriate access based on defined requirements.
Specialist
End Zone Athletics
09.2017 - 02.2019
- Ensures all proper paperwork and files are accurate for auditing/compliance purposes
- Hiring and overseeing employee benefits
- New hire orientation and onboarding
- Coordination with companies to market products
- Oversee production and ensuring timing of shipments
- Provides customer service with vendors on orders and purchasing
- Collect and coordinate database updates for past and current projects
- Acquire customer feedback by preparing marketing materials and directly contacting customers
- Managing marketing and recruiting documents on shared drive
- Manages and oversees the production of content for website, online promotions, and other related materials
- Assist with day-to-day operations of the HR functions and duties.
Coordinator
Facial & Oral Surgery Associates
03.2011 - 09.2017
- Markets specialty surgery office by developing and implementing marketing campaigns
- Tracks sales data, maintains promotional materials inventory, plans meetings, and maintain databases
- Created and maintain system reports
- Trains new hires in the system procedures
- Continually seeking and researching new sources of prospective customers, while providing recommendations to leadership
- Conducts formal training sessions regarding products and functionality
- Supports referring physician outside sales efforts by researching targets
- Managing marketing and recruiting documents on shared drive
- Research targets physician speaking engagements
- Coordinates community events, health fairs, and other special events
- Performs other duties that may be necessary or in the best interest of the company.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TXSkills
- Workday Human Capital Management
- Workday Time and Absence
- Workday Talent and Performance
- Computer Skills
- Microsoft Office
- Troubleshooting and Diagnostics
References
Available upon request
Timeline
Senior Assocaite, Workday Analyst
SitusAMC
03.2022 - Current
HRIS Workday Consultant
Santander Consumer USA
09.2017 - 03.2022
Specialist
End Zone Athletics
09.2017 - 02.2019
Coordinator
Facial & Oral Surgery Associates
03.2011 - 09.2017
Associate of Arts -
Tarrant County College District
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