Heather Rhodes
Belvidere,IL
Summary
Dynamic and results-driven Project Manager with a proven track record in planning, directing, and optimizing operations across diverse departments. Expertise in leading manufacturing teams to achieve efficient production while adhering to stringent quality standards. Leverages a creative and analytical mindset to drive continuous process improvements and excels in problem identification and resolution. Committed to fostering a collaborative environment through mentoring and training, with exceptional organizational skills that ensure successful management of multiple projects concurrently. Seeking a challenging full-time role that utilizes strong interpersonal, time management, and problem-solving abilities for impactful contributions.
Overview
14
14
years of professional experience
Work History
Floor Attendant
Hard Rock Casino
10.2025 - 01.2026
- Assisted supervisor with feedback for employee performance evaluations.
- Upheld proper visual merchandising standards on retail floor and windows.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Reported any damage or maintenance issues to manager.
- Followed strict guidelines for handling confidential information.
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Caregiver
Buckaroo's Adult Family Home
06.2024 - 04.2025
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Liaised with key accounts to deliver targeted administrative household support.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Provided compassionate and patient-focused care to cultivate well-being.
- Scheduled daily and weekly care hours for client caseload.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained entire family's schedule and organized events.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Caregiver
Independant
09.2023 - 06.2024
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported clients to and from medical appointments with safety and efficiency.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained entire family's schedule and organized events.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Inventory Specialist
New Parts LLC
05.2023 - 09.2023
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Sorted and delivered materials to different work areas and staff.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Janitor
Walmart
03.2023 - 04.2023
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Reported vandalism or other damage to property to supervisor.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Project Manager
Stratosphere Quality
11.2011 - 01.2023
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Analyzed project performance data to identify areas of improvement.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
Education
High School Diploma -
Belvidere High School, Belvidere, IL
Belvidere, IL03.2010
Skills
- P>Advanced problem solving
- P>Project planning and development
- P>Team Bonding
- P>Advanced understanding of Microsoft
- P>Strategic planning
- P>Performance Evaluations
- P>Project Management
- P>Non-destructive testing
- P>Inspection protocols
- P>Recordkeeping
- P>Visual inspections
- P>Employee supervision
- P>Product tests
- P>Reporting and analysis
- P>Dependable and Responsible
- P>MS Office
- P>Teamwork and Collaboration
- P>Training and Development
- Store maintenance
- Building rapport
- Stock replenishment
- Customer engagement
- Handling complaints
- Product demonstration
- Public speaking
- Written communication
- Hospitality experience
- Inventory tracking
- Adaptability
- Time management abilities
- Hospitality background
- Cleaning and sanitization
- Effective multitasking
- Technology use
- Attention to detail
- Relationship building
- Team building
- Organizational skills
- Customer service
- Interpersonal skills
Personal Information
Title: Manager
Timeline
Floor Attendant
Hard Rock Casino
10.2025 - 01.2026
Caregiver
Buckaroo's Adult Family Home
06.2024 - 04.2025
Caregiver
Independant
09.2023 - 06.2024
Inventory Specialist
New Parts LLC
05.2023 - 09.2023
Janitor
Walmart
03.2023 - 04.2023
Project Manager
Stratosphere Quality
11.2011 - 01.2023
High School Diploma -
Belvidere High School, Belvidere, IL