Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Heather Rick

Nokomis,FL
Heather Rick

Summary

Dynamic and adaptable professional with a proven track record at Shutterfly, enhancing photo process efficiency and mastering child interaction. Demonstrates exceptional patience, empathy, and team collaboration, ensuring high-quality outcomes and client satisfaction. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience

Work History

Shutterfly

Preschool Photographer
08.2021 - 08.2024

Job overview

  • Improved overall efficiency of the photography process by constantly updating equipment, software, and techniques.
  • Streamlined photo processing by implementing efficient organization techniques and utilizing editing software to expedite turnaround times.
  • Managed timely delivery of photos by maintaining an efficient workflow and prioritizing tasks effectively.
  • Adapted photography techniques to accommodate the unique personalities and comfort levels of each child being photographed.

Bonefish Grill

Server and Host
08.2019 - 08.2023

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Gymnastics Central

Gymnastics Coach
05.2022 - 08.2022

Job overview

  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
  • Tailored coaching style according to each athlete''s unique needs and learning preferences, ensuring optimal individual progress.
  • Updated parents on their child''s progress through regular communication channels such as email updates or parent-teacher conferences.
  • Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.

Basic Trust

Preschool Teacher
08.2021 - 05.2022

Job overview

  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.

Applebee's Grill + Bar

Host
03.2018 - 09.2019

Job overview

  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Pendleton County High School
Falmouth, KY

High School Diploma
05.2018

Skills

  • Patience and Empathy
  • Photo editing
  • Posing techniques
  • Image Composition
  • Child Interaction
  • Client Communication
  • Client Relations
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Phone and Email Etiquette
  • Team building
  • Task Prioritization
  • Self Motivation
  • Relationship Development
  • Goal Setting
  • Adaptability

Timeline

Gymnastics Coach

Gymnastics Central
05.2022 - 08.2022

Preschool Photographer

Shutterfly
08.2021 - 08.2024

Preschool Teacher

Basic Trust
08.2021 - 05.2022

Server and Host

Bonefish Grill
08.2019 - 08.2023

Host

Applebee's Grill + Bar
03.2018 - 09.2019

Pendleton County High School

High School Diploma

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