Heather Riemer
LONDONDERRY
Summary
Dynamic LNA and PCA with proven expertise in customer service and problem-solving, honed across roles at Home Health and Hospice and Windham Terrace. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a friendly, positive attitude. Adept at fostering teamwork and collaboration, consistently enhancing patient and resident care quality.
Overview
2025
2025
years of professional experience
Work History
Lna
Home Health and Hospice
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Lna
Easter Seals
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Recruiter
Granite State Marketing Research
PCA
Windham Terrace
04.2024 - 02.2025
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Education
Health Occupation
Salem High School
Salem NH06.1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Attention to detail
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
Timeline
PCA
Windham Terrace
04.2024 - 02.2025
Lna
Home Health and Hospice
Lna
Easter Seals
Recruiter
Granite State Marketing Research
Health Occupation
Salem High School
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