Heather Rios
Temple
Summary
Seeking a position as a Cluster Nurse Manager
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments.
Overview
17
17
years of professional experience
Work History
University of Texas Medical Branch Correctional Managed Care
- Excellent communication and interpersonal skills
- Ability to maintain accuracy even in stressful and emergent situations
- Functioned as Charge Nurse, overseeing staff members across multiple shifts, ensuring smooth operations and timely interventions
- Managed clinical operations including medication passes, incident documentation, and staffing coordination, maintaining compliance with institutional and regulatory protocols
- Delivered direct patient care in a correctional healthcare setting, prioritizing safety, compassion and evidence-based practice.
- Collaborated with providers, mental health professionals, clerical staff and custody staff to address complex medical and behavioral needs of patients.
- Assessed and monitored patient status and provided personal care
- Evaluated patient’s knowledge and educated patient when needed.
RN/Dayshift Charge Nurse
Hughes Unit
06.2017 - Current
LVN
Woodman/Hughes Unit
02.2015 - 06.2017
Florist/Manager
Divine Flowers and Gifts
08.2008 - 05.2013
Education
Bachelors Degree - Nursing
Grand Canyon University
Pheonix, Arizona05.2025
Skills
- Direct patient care
- Documentation and charting
- Strong clinical judgment
- Patient and family advocacy
- Patient care
- Patient management
- Nursing staff leadership
- Precepting
- Team coordination
- Complex Problem-solving
- Emergency response
- Relationship building
- High level of autonomy
- Staff supervision
- Managing deadlines
Timeline
RN/Dayshift Charge Nurse
Hughes Unit
06.2017 - Current
LVN
Woodman/Hughes Unit
02.2015 - 06.2017
Florist/Manager
Divine Flowers and Gifts
08.2008 - 05.2013
University of Texas Medical Branch Correctional Managed Care
Bachelors Degree - Nursing
Grand Canyon University