Heather Ripple
Winter Haven
Summary
Results-oriented Business Administration professional with a proven ability to lead teams and build strong relationships. Adept in financial management and process optimization. Excels in high-pressure environments while maintaining a keen attention to detail. Proficient in QuickBooks.
Overview
13
13
years of professional experience
Work History
President
HD Ripple LLC
05.2024 - Current
- Economically Disadvantaged Women Owned Small Business; EDWOSB
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Reduced operational costs through strategic cost management initiatives.
- Monitored key business risks and established risk management procedures.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Initiated strategy to drive company growth and increase market share and profitability.
Executive Assistant/Financial Controller
Sands Business Equipment & Supplies
10.2021 - 09.2024
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Recovered over $300,000 in cost savings through identification and correction of vendor, shipping, and statement discrepancies.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Maintained government contracts, accounts payable and customer service.
- Managed bookkeeping and accounting systems. Completed data entry with accuracy and efficiency, created and maintained excel reports for future contracts.
- Perform account reconciliations and ensure accuracy
- Support strict audit processes
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Handled high-volume invoice processing.
- Prepared and updated vendor files, tax documents and insurance information.
- Maintains vendor relations
- Handles any and all calls and screens/responds to business/personal emails.
Executive Personal Assistant
Haley Neidich LCSW LLC
08.2018 - 09.2021
- Arranged domestic and international travel plans and itineraries.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to the executive by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed childcare arrangements, recruiting and hiring of staff, event planning, social media management, data management
Newborn Care Specialist/ Multiples Specialist
Contracted
03.2017 - 07.2018
- Developed and implemented health education programs to help individuals and and their families improve health and well-being.
- Monitor growth and developmental milestones for Premature Triplets
- Care to medical needs and medication administration Develop healthy eating, sleeping, communication skills and care routines.
House Manager/ Private Educator
Michelle Lang and Co.
05.2015 - 01.2017
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Established and enforced safety protocols and guidelines for staff.
- Maintained required records of work hours, budgets and payrolls.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Monitored student progress and adjusted instruction to meet individual needs.
Clinical Imaging Assistant
Edward-Elmhurst Healthcare
02.2014 - 04.2015
- Assists radiologists and staff with patient procedures, tests and scans.
- Ensure patients satisfaction before, during and after their visits.
- Follow through with daily delegated tasks to the highest standards.
- Schedule patient tests and coordinate with other locations and modalities, including all outpatient radiological exams and all other off site locations.
- The ability to triage each patient by diagnosis and urgency, to satisfy both doctor and patient
- Successfully multi-task in both office setting and emergency situations; managing phone calls, computers, computer programs, software and patient documentation.
Patient Care Technician
Northwestern Medicine Cadence Health
09.2011 - 02.2014
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Evaluated patient histories to assess and prioritize levels of care.
- Observed patient behavior to report changes to medical personnel.
- Administered CPR, oxygen and other life-saving medical treatments.
- Handled patient transfers from one medical facility to another.
- Communicated with patients about pain, comfort, and needs.
- Provided patient families with post-medical care instructions.
- Performed medical tests and collected samples for laboratory analysis.
- Assisted with lifting and moving patients.
- PROMOTION EARNED MARCH 2013
Education
Health Coach Certification - Master of Habit And Behavior Change
Health Coach Institute
Boise, ID02.2018
Associate of Applied Science - Fire Science
Waubonsee Community College
Sugar Grove, IL12.2012
Skills
Business Administration
Team Management
Self-starter
Quick Learner
Customer Service
Accounts payable
QuickBooks
Strong Communication
Training and Development
Creative problem solver
Multi-task Management
Administrative Support Specialist
Timeline
President
HD Ripple LLC
05.2024 - Current
Executive Assistant/Financial Controller
Sands Business Equipment & Supplies
10.2021 - 09.2024
Executive Personal Assistant
Haley Neidich LCSW LLC
08.2018 - 09.2021
Newborn Care Specialist/ Multiples Specialist
Contracted
03.2017 - 07.2018
House Manager/ Private Educator
Michelle Lang and Co.
05.2015 - 01.2017
Clinical Imaging Assistant
Edward-Elmhurst Healthcare
02.2014 - 04.2015
Patient Care Technician
Northwestern Medicine Cadence Health
09.2011 - 02.2014
Health Coach Certification - Master of Habit And Behavior Change
Health Coach Institute
Associate of Applied Science - Fire Science
Waubonsee Community College
Similar Profiles
AURIMAR AURI ROCHAAURIMAR AURI ROCHA
Accounting Clerk and Payroll Specialist at Ripple LLCAccounting Clerk and Payroll Specialist at Ripple LLC
Aaron WalkerAaron Walker
Forman at HD Sealer LLCForman at HD Sealer LLC
Rodney baldwinRodney baldwin
Owner at HD Flooring LLCOwner at HD Flooring LLC