Heather Robinson
Jacksonville,FL
Summary
Experienced and passionate sterile processing professional seeking new opportunities to share expertise and expand horizons through traveling contracts. With a background ranging from Sterile Technician to Sterile Processing Manager, I have gained valuable experience in the field. My focus is on teaching and fostering powerhouse teamwork, instilling pride within the sterile processing profession. Proven skills in decontamination, sterilization, and surgical instrument management, with a track record of leading teams, driving process improvements, and ensuring compliance with industry standards. Prioritizing team collaboration, consistently achieving results by adapting to changing needs. Reliable and results-driven approach committed to maintaining high standards in sterile processing. Diligent Sterile Processing leader with a solid background in managing sterile processing departments and a proven ability to oversee instrument sterilization while ensuring compliance with health and safety regulations. Demonstrated leadership and problem-solving skills enabling maintenance of efficiency and quality standards. Healthcare professional prepared to lead sterile processing operations, bringing extensive experience in managing sterilization protocols, maintaining inventory, and ensuring compliance with regulatory standards. Known for fostering team collaboration and adapting to dynamic healthcare environments. Skilled in process optimization and staff training. Skilled sterile processing professional with strong expertise in decontamination, sterilization, and surgical instrument management. Proven ability to lead teams, drive process improvements, and ensure compliance with industry standards. Strong focus on team collaboration and achieving results, with adaptability to changing needs. Reliable and results-driven with commitment to maintaining high standards in sterile processing.
Overview
30
30
years of professional experience
1
1
Certification-CRCST
1
1
Certification-CHL
Work History
Sterile Processing Educator
Aya Healthcare
01.2025 - Current
- Developed and implemented engaging curriculum aligned with educational standards.
- Implemented training programs for staff to enhance knowledge of sterilization techniques and protocols.
- Conducted regular audits of sterilization practices, resulting in enhanced adherence to regulatory requirements.
- Mentored staff on best practices in sterile processing, fostering a culture of continuous improvement.
- Improved sterile processing department efficiency by implementing streamlined workflows and procedures.
- Established a culture of continuous improvement within the department by encouraging staff input on workflow enhancements and process improvements.
- Implemented a robust quality assurance program, tracking key performance indicators and using data-driven insights to drive continuous improvement efforts within the department.
- Initiated staff cross-training programs to increase versatility among team members while reducing potential bottlenecks in workflow productivity during peak periods or absences.
- Served as a liaison between the sterile processing department and other hospital departments, fostering effective communication regarding instrumentation needs and issues.
Sterile Processing Manager
Baptist Medical Center South
02.2020 - 07.2024
- Enhanced patient safety through strict adherence to infection control protocols and guidelines.
- Implemented a preventive maintenance program for sterilization equipment, reducing downtime and repair costs.
- Managed a team of sterile processing technicians, providing ongoing training and support to ensure high-quality performance.
- Coordinated with surgeons during complex cases to ensure proper instrumentation was available as needed during surgery.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional growth.
- Established a culture of continuous improvement within the department by encouraging staff input on workflow enhancements and process improvements.
Lead Sterile Processing Technician
Mayo Clinic Health System
03.2016 - 02.2020
- Served as an effective liaison between the Sterile Processing Department and other hospital units, fostering a collaborative environment that supported overall patient care goals.
- Assisted in budget planning for the Sterile Processing Department by analyzing historical data and projecting future needs.
- Trained new hires on best practices in sterile processing techniques, fostering a culture of continued learning and development among the team.
- Conducted regular audits of sterilization processes, ensuring consistent adherence to established protocols for optimal patient safety.
On-Site Service Specialist
Sterilmed Inc
08.2010 - 01.2016
- Streamlined service processes for improved client experience and reduced downtime.
- Developed customized solutions to meet unique client requirements, demonstrating flexibility and adaptability in problemsolving.
- Reduced response times by optimizing scheduling procedures based on urgency levels and geographic locations of clients'' sites.
- Increased efficiency within the team by implementing new protocols for troubleshooting common issues.
Sterile Processing Supervisor
Baptist Medical Center Beaches
07.2005 - 08.2010
- Implemented inventory control measures that streamlined supplies management, reducing waste and lowering costs.
- Enhanced sterile processing efficiency by implementing strict procedural protocols and quality assurance measures.
- Promoted a culture of continuous improvement by encouraging open communication channels between team members for sharing ideas and addressing concerns.
- Collaborated with surgical teams to ensure timely delivery of well-maintained instruments for optimal surgery outcomes.
- Streamlined workflow for the department by optimizing staff scheduling and task allocation.
Education
High School college prep -
Warrensville Heights Senior High School
Warrensville Heights, Ohio06.1988
Skills
- Continuous learning attitude
- Team leadership qualities
- Process improvement strategies
- Multitasking Abilities
- Critical thinking
- Effective communication
Certification
- Certified Registered Central Service Technician, HSPA, 12/31/25
- Certified Healthcare Leader, HSPA, 12/31/25
Timeline
Sterile Processing Educator
Aya Healthcare
01.2025 - Current
Sterile Processing Manager
Baptist Medical Center South
02.2020 - 07.2024
Lead Sterile Processing Technician
Mayo Clinic Health System
03.2016 - 02.2020
On-Site Service Specialist
Sterilmed Inc
08.2010 - 01.2016
Sterile Processing Supervisor
Baptist Medical Center Beaches
07.2005 - 08.2010
High School college prep -
Warrensville Heights Senior High School