Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Heather Robinson

Daly City,CA

Summary

I have worked with children with special needs for over 20 years; I have a Bachelor of Science in human behavioral health with an emphasis on mental disorders in children and adolescents, and I am currently getting my master's in Psychology.

Developed skills in guiding and motivating individuals within supportive and goal-oriented environment. Able to foster strong relationships, encourage personal growth, and drive performance improvements. Seeking to transition into new field where these transferrable skills can contribute to success and innovation.

Approachable and motivational, with natural ability to inspire and guide others toward achieving their goals. Demonstrates understanding of effective coaching methodologies and has strong foundation in communication and interpersonal skills. Committed to fostering growth and development, leading to meaningful and lasting impact.

Offering dedicated and motivated approach, eager to learn and grow within coaching environment. Contributes solid foundation in communication and teamwork, with ability to quickly grasp effective coaching strategies. Ready to use and develop leadership and interpersonal skills in [Desired Position] role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Therapeutic Coach

Golden Gate START, YAI
04.2024 - Current
  • Support families in crisis prevention
  • Provide Planned coaching, Emergency coaching, and therapeutic coaching
  • Therapeutic coach helps support coordinators in providing assessment for families in need of support within their systems

DSP

360 Degree
09.2023 - 04.2024
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

ABA Technician

CCBS-Child Communication and Behavior Specialist
07.2023 - 09.2023
  • Assisted in the execution of multi-channel marketing campaigns, contributing to a 15% increase in customer retention
  • Conducted market research to inform new product launches, leading to a 10% increase in market share
  • Assisted clients in developing effective coping strategies to manage stressors and emotional challenges.
  • Collaborated with multi-disciplinary teams for comprehensive treatment planning and implementation.

Education

Masters in Psychology -

Walden University
Minneapolis, MN
02-2026

Bachelor of Science - Marketing

University of New York
05.2017

Skills

  • Social Media Marketing
  • Google Analytics
  • SEO/SEM
  • Email Campaign Management
  • Microsoft Office Suite
  • Therapeutic coaching
  • Market research
  • Data analysis
  • Effective communication
  • Team collaboration
  • Behavioral assessment
  • Personable and friendly
  • Building relationships
  • Team development
  • Team motivation
  • Interpersonal relationships
  • Team bonding
  • Verbal and written communication
  • Safety awareness
  • Team Training
  • Collaborative approach
  • Personal development
  • Motivational techniques
  • Task delegation
  • Performance evaluation
  • Coaching techniques
  • Game strategy development
  • Influencing skills
  • Strategic planning
  • Coaching meetings

Accomplishments

  • Facilitated [improvement] by enacting [positive change].
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • First Aid Certification
  • Child Development Associate (CDA) Certificate
  • [State] Driver's License
  • CPR/AED Certification
  • ServSafe Food Handler's Certification

Interests

  • Baking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Dancing
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Watching Movies and TV Shows
  • Music
  • Cooking
  • Animal Care

Timeline

Therapeutic Coach

Golden Gate START, YAI
04.2024 - Current

DSP

360 Degree
09.2023 - 04.2024

ABA Technician

CCBS-Child Communication and Behavior Specialist
07.2023 - 09.2023

Masters in Psychology -

Walden University

Bachelor of Science - Marketing

University of New York
Heather Robinson