Heather Rodriguez
Winchester,KY
Summary
Dynamic RN with extensive over 29 years experience at skilled in clinical management and compassionate patient care. Proven track record in enhancing operational efficiency and improving patient satisfaction through effective communication and quality improvement initiatives. Adept at discharge planning and committed to fostering professional development among nursing staff.
Healthcare professional prepared for nursing roles, bringing substantial experience in patient care and medical procedures. Highly focused on team collaboration and achieving positive patient outcomes, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with compassionate approach.
Overview
13
13
years of professional experience
Work History
RN -Sick Call Nurse
YesCare
11.2020 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
RN Clinic Manager
Fresenius Dialysis Clinic
08.2015 - 10.2020
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Managed clinic budget and resources to ensure cost-effective operations without compromising patient care quality.
- Ensured compliance with regulatory requirements by staying current on industry standards and updating clinic policies accordingly.
- Mentored new nursing staff to promote best practices in patient care delivery and adherence to clinic policies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Established and continuously optimized unit schedules and individual work assignments.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making
Baptist Health
Baptist Medical Center
10.2012 - 07.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Administered medications safely according to physician orders, closely monitoring for adverse reactions or interactions among drugs.
- Mentored new nursing staff, fostering a supportive environment for professional growth and development.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
- Managed the care of diverse patient populations, adapting my nursing interventions to meet their unique needs and preferences.
- Responded quickly to emergency situations, providing critical interventions under high-pressure circumstances.
- Educated family members on how best support their loved ones during the recovery process at home after discharge from the hospital.
- Coordinated discharge planning with case managers to streamline transitions from acute care settings back into the community.
- Improved patient satisfaction scores through compassionate care and effective communication.
- Modified patient health treatment plans by observing patient conditions and responses.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Recorded details regarding therapies to keep patient charts updated.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
Associate of Applied Science - Nursing
Morehead State University
Morehead, KY05-2011
Nursing -LPN
Mayo Vocational Tech Collage
Paintsville, KY01-1996
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Quality improvement
- Direct patient care
- Patient assessment
- Care planning
- Patient management
- EMR systems
- Complex Problem-solving
- Wound care
- Telemetry monitoring
- Vaccine administration
- Medical evaluation
- Managing deadlines
- Performing ekgs
- Emergency procedures
- HIPAA compliance
- Administrative leadership
- Employee training
- Clinical management
Timeline
RN -Sick Call Nurse
YesCare
11.2020 - Current
RN Clinic Manager
Fresenius Dialysis Clinic
08.2015 - 10.2020
Baptist Health
Baptist Medical Center
10.2012 - 07.2015
Associate of Applied Science - Nursing
Morehead State University
Nursing -LPN
Mayo Vocational Tech Collage
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