Heather Ronczka

• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Learned other teammates' work tasks to train as backup.
• Maintained clean, trash-free workspaces to maximize productivity and safety.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Delivered services to customer locations within specific timeframes.
• Worked effectively in fast-paced environments.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

I was a dishwasher and then worked as a garnesher for food But found different employment

• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.