Summary
Overview
Work History
Education
Skills
Timeline
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Heather Rudicil

Gilbert,Arizona

Summary

Attentive Receptionist with 8 years organizing documents, providing administrative support to staff members. Skilled at arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients. Dedicated Assistant Teacher with excellent communication and coordination skills demonstrated through previous classroom experience. Compassionate, professional and committed to student learning and overall wellbeing. Quick to jump in and help teacher with student or administrative needs.

Overview

13
13
years of professional experience

Work History

Assistant Teacher

Great Hearts Academies
09.2021 - Current
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.

Receptionist

Mortenson Construction
03.2012 - 03.2016
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in microsoft office software to keep records of insurance information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than 15 incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Assisted large groups of visitors for office meetings by directing to appropriate personnel and answering average of 15 calls and emails daily.
  • Checked office personel and insurance documents for proper formatting, grammar and spelling.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed clients to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, forward information and complete.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Pulled and organized requested documentation.
  • Maintained front office cleanliness and organized supplies to increase task productivity.

Assistant Project Coordinator

WD Partners
04.2011 - 02.2012
  • Prioritized needs and delegated assignments to handle multiple projects simultaneously.
  • Set project goals and schedule with owners and team members.
  • Researched different topics and gleaned important details from various sources for possible use in future assignments.
  • Updated and distributed weekly project schedules and milestones.
  • Prepared presentations for customers and staff members detailing project scope, progress and results.

Receptionist

Conestoga-Rovers & Associates
01.2011 - 03.2011
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Managed office paperwork, including scanning documents and routing business correspondence.

Education

Some College (No Degree) -

College of Dupage
Glen Ellyn, IL

High School Diploma -

RudicilGlenbard East High School
Lombard, IL
08.2004

Skills

  • Meticulous and organized
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Data entry
  • Project coordination
  • Problem resolution
  • Faculty Collaboration
  • Behavior Modeling
  • Small Group Instruction
  • Learning Support
  • Classroom management
  • Parent-teacher communication
  • Time management
  • Organizational skills
  • Active listening
  • Conflict resolution

Timeline

Assistant Teacher

Great Hearts Academies
09.2021 - Current

Receptionist

Mortenson Construction
03.2012 - 03.2016

Assistant Project Coordinator

WD Partners
04.2011 - 02.2012

Receptionist

Conestoga-Rovers & Associates
01.2011 - 03.2011

Some College (No Degree) -

College of Dupage

High School Diploma -

RudicilGlenbard East High School

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Heather Rudicil