Heather Rust
Roscommon,MI
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Personable Office Administrator with [15] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Experienced 0ffice Manager highly skilled at administering business needs. Possesses more than 15 years of experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs.
Overview
8
8
years of professional experience
Work History
Office Administrator
Certified Marine Services LLC
Selbyville, DE
09.2016 - 09.2021
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Edited documents to improve accuracy of language, flow and readability.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Office Manager
Fenwick Island Marines Services LlC
Selbyville , DE
01.2012 - 05.2015
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained computer and physical filing systems.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Prepared meeting rooms and materials and recorded important information.
- Delivered performance reviews, recommending additional training or advancements.
- Sourced vendors for special project needs and negotiated contracts.
Education
Bachelor of Science - Business Marketing And Management
Delaware Technical And Community College - Owens
Georgetown, DE05.1995
Skills
- Staff Development and Training
- Performance Management
- Quality Assurance
- Regulatory Compliance
- Meeting coordination
- Inbound phone call handling
- Financial services support
- Mail handling
- Strategic planning
- Processing expenses
- Expense reporting
- Business administration
- Budgeting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Office Administrator
Certified Marine Services LLC
09.2016 - 09.2021
Office Manager
Fenwick Island Marines Services LlC
01.2012 - 05.2015
Bachelor of Science - Business Marketing And Management
Delaware Technical And Community College - Owens
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