Heather Ruzicka
Human Resource Manager
Jefferson,IA
Summary
Motivated professional offering Human Resource Management in Human Resources. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.
Motivated individual, demonstrates great leadership, with a strong ability to work with many types of people and in various situations. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Greene County Medical Center's company environments.
Overview
15
15
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Human Resources Coordinator
Greene County Medical Center
Jefferson , IA
09.2022 - Current
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Reviewed human resources paperwork for accuracy and completeness.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Conducted new employee onboarding and provided ongoing orientation training.
- Fostered positive work environment through comprehensive employee relations program.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
Head Coach, Personal Trainer
Game Changing Performance
Jefferson , MNIA
09.2016 - Current
- Lead, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities, for ages 6yrs-75+
- Communicated with clients to determine goals and performed client assessments, working clients anywhere from 3-12.
- Arranged motivational exercise programs to promote healthy lifestyle choices, for both adults clients and youth.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Studied multiple programs to provide health education, wellness and fitness program development to clients, Including Wellness,Personal training, Life skills and Nutrition.
- Maintained and consistently update files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
- Communicated technical and philosophical, components to develop effective training programs.
- Continue to educate and seek further education to help grow business and help cliental.
- Work with all types of clients, from different aspects of life, in different stages of age and physical knowledge.
Board Member
Recreation Center
Jefferson , IA
03.2008 - 05.2015
- Developed and maintained successful relationships with industry leaders.
- Established excellent relationships with residents and family members by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction.
- Reviewed operational activities for results purposes to better determine which strategies were working and which ones required improvements.
- Verified operational viability by overseeing marketing and sales, budget controls and expense management.
- Devised strategic improvements to resolve issues and spearhead necessary operational updates.
- Developed and implemented strategies to drive organizational growth and development
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
Marketing Manager
Homeowners Financial Group USA LLC
Guttenberg , IA
2003 - 2006
- Collaborated with sales, service, finance and logistics departments to influence critical business growth outcomes, access client details for over 100 loans.
- Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.
- Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion, among 8 loan Officers in 3 different states.
- Assisted loan officers with client questions, updating client information.
- Processed loans as needed, thru steps with lenders, insurance, bank, creditors etc.
- Set up and met with clients to close Mortgage.
Teacher
Garnavillo Schools
Garnavillo , IA
2000 - 2003
- Built and strengthened positive relationships with students, parents and teaching staff.
- Differentiated instruction according to student skill level.
- Helped students build learning and study skills to achieve educational goals.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning, for over 30 students.
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Maintained safe, clean, and organized classroom environment.
Education
Bachelor of Science - Human Resource Management Administration
Waldorf University
Forest City, IA 01.2022 - Current
Associate of Arts - Human Resource Management
Waldorf College
Forest City, IA12.2022
No Degree - Education of Individuals in Middle School Special Education Programs
Iowa State University
Ames, IA 01.1993 - 05.1996
Skills
- Personnel information systems
- Equal Opportunities Facilitation
- Human Resources Policies and Procedures Expertise
- New Employee Orientation
- Interdepartmental Coordination
- Human Resources Management Systems (HRMS)
- Hiring and Terminations
- Confidential Document Control
- Background Checks
- Employment Data Tracking
- Recruitment Management
Certification
- Personal Trainer - 2014- current
- Strength and Conditioning youth and adult 2016 - current
- Nutrition 2019- current
- Life coaching 2020- current
- Cpr/First aid current
Timeline
Human Resources Coordinator
Greene County Medical Center
09.2022 - Current
Bachelor of Science - Human Resource Management Administration
Waldorf University
01.2022 - Current
Head Coach, Personal Trainer
Game Changing Performance
09.2016 - Current
Board Member
Recreation Center
03.2008 - 05.2015
No Degree - Education of Individuals in Middle School Special Education Programs
Iowa State University
01.1993 - 05.1996
Marketing Manager
Homeowners Financial Group USA LLC
2003 - 2006
Teacher
Garnavillo Schools
2000 - 2003
- Personal Trainer - 2014- current
- Strength and Conditioning youth and adult 2016 - current
- Nutrition 2019- current
- Life coaching 2020- current
- Cpr/First aid current
Associate of Arts - Human Resource Management
Waldorf College
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